Business Management Director, Private Banking

Michael Page International (HK) Ltd; Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Job summary

Michael Page International (HK) Ltd is recruiting a Business Management Director for Private Banking to drive strategy, governance and operational excellence across Front Office, Risk, Compliance and Operations.

You will partner with senior management to implement growth initiatives, oversee onboarding and KYC processes, and manage governance reporting while ensuring regulatory adherence and risk controls in a fast-paced private banking environment.

Qualifications

• Degree in Finance, Business Administration, Economics or related discipline.
• Minimum 7 years in Private Banking, Wealth Management, Business Management or Front Office support.
• Strong understanding of private banking operations, onboarding, KYC/AML and regulations.
• Knowledge of wealth management products including fixed income, equities, FX, funds, structured products, alternatives.
• Proven ability to work with stakeholders across business, risk, compliance and operations.
• Strong analytical, organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills for a fast-paced environment.

Responsibilities

• Act as trusted partner to senior management and frontline teams to execute strategy and growth plans.
• Oversee governance, controls, policies and regulatory compliance within the business.
• Coordinate onboarding, periodic reviews and KYC activities with Front Office, Operations, Risk and Compliance.
• Monitor client lifecycle management, regulatory reviews and documentation requirements.
• Manage governance reporting, MI and performance metrics for oversight and decision making.
• Investigate issues, drive resolutions and coordinate with stakeholders to close escalations.
• Support strategic initiatives, process improvements, system changes and UAT testing.
• Maintain audit trails and approvals to ensure regulatory and internal standards compliance.
• Identify opportunities to streamline processes and enhance operational efficiency in private banking.

Skills

Stakeholder management

Governance & controls

KYC/AML knowledge

Regulatory compliance

Data analysis

Communication skills

Education

Finance/Business degree

Professional certifications (ECF-PWM, CFA, FRM)

Job description

Business Management Director, Private Banking

Support private banking growth through business management, governance, operational oversight and strategic initiatives.

Our client is a well-established international bank with a strong presence in wealth management and private banking.

Description

• Act as a trusted business partner to senior management and frontline teams, supporting the execution of business strategy, operational initiatives, and business growth objectives.
• Oversee business governance and control processes, ensuring adherence to internal policies, regulatory requirements, and operational risk frameworks.
• Partner closely with stakeholders across Front Office, Operations, Risk, Compliance, and KYC functions to facilitate efficient onboarding, periodic reviews, and resolution of operational matters.
• Monitor and coordinate client lifecycle management activities, ensuring regulatory reviews, documentation requirements, and control processes are completed in a timely manner.
• Manage business reporting, tracking mechanisms, and management information to support governance, risk oversight, and business performance monitoring.
• Investigate operational issues, drive resolution of escalations, and coordinate with relevant stakeholders to ensure effective issue closure.
• Support and participate in strategic initiatives, process improvement projects, system enhancements, user acceptance testing (UAT), and change management activities.
• Maintain oversight of governance-related activities, approvals, and audit trails to ensure compliance with internal standards and regulatory expectations.
• Identify opportunities to streamline processes, enhance controls, and improve overall operational efficiency within the private banking business.

Profile

• Degree holder in Finance, Business Administration, Economics, or a related discipline.
• Minimum 7 years of experience within Private Banking, Wealth Management, Business Management, Platform Management, or Front Office Support functions.
• Strong understanding of private banking operations, client onboarding, KYC/AML processes, and regulatory requirements.
• Knowledge of wealth management products including fixed income, equities, foreign exchange, mutual funds, structured products, and alternative investments.
• Proven ability to work effectively with multiple stakeholders across business, risk, compliance, and operations functions.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills with the ability to work in a fast-paced environment.
• Professional qualifications such as ECF-PWM, CFA, FRM, or relevant industry certifications would be advantageous.