Business Development Manager (Enterprise Accounts)

ShopBack; Hong Kong; On-site; HKD 600,000 - 1,200,000; Full time

Benefits offered by this job

Career growth opportunities

Global scale team

Competitive compensation

Open and collaborative culture

Job summary

ShopBack is seeking an Enterprise Partnerships Manager in Hong Kong to own and drive growth with high-value merchants. You will lead complex multi-stakeholder deals, nurture key accounts, and position ShopBack as a strategic partner while collaborating with Product, Marketing, and Integration teams to tailor solutions for enterprise needs.

You will engage senior stakeholders, drive revenue growth, and contribute to a fast-growing regional team in a dynamic startup environment with AI-enabled

Qualifications

• Must have track record closing and growing enterprise partnerships.
• Strong commercial acumen and negotiation skills.
• Experience engaging senior stakeholders and decision-makers.
• Comfort navigating ambiguity and resolving challenges.
• Ability to manage a diverse portfolio of enterprise accounts.

Responsibilities

• Own and drive enterprise growth: identify, engage, and close high-value enterprise partnerships.
• Lead complex sales cycles across multi-stakeholder environments.
• Grow and retain key accounts to drive revenue and long-term value.
• Build trusted partnerships through regular business reviews and growth opportunities.
• Shape product and solutions with Product and Integration teams for enterprise needs.
• Drive cross-functional impact with Marketing and other teams to unlock growth.

Skills

Enterprise partnerships

Negotiation

Stakeholder management

Business development

AI competency

Analytical thinking

Communication

Ownership mindset

Job description

Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

This is a role with our latest product, ShopBack Pay, a new initiative that helps customer earns Cashback in the offline/online world.

Your Adventure Ahead

• Own and drive enterprise growth: Identify, engage, and close high-value enterprise partnerships, building a strong pipeline of strategic merchants
• Lead complex sales cycles: Navigate multi-stakeholder environments, influence key decision-makers, and structure win-win commercial deals
• Grow and retain key accounts: Manage a portfolio of enterprise partners, driving consistent revenue growth and long-term value
• Build trusted partnerships: Conduct regular business reviews, uncover growth opportunities, and position ShopBack as a strategic partner to your merchants
• Champion merchant success: Deeply understand merchant goals and ensure they are set up for success on ShopBack from onboarding through to scale
• Shape product and solutions: Work closely with Product and Integration teams to address feature gaps and tailor solutions to enterprise needs
• Drive cross-functional impact: Collaborate with Marketing and other internal teams to unlock growth opportunities for both merchants and ShopBack.

Essentials To Succeed

• Minimum 4 years of experience in Business Development or Account Management, preferably in tech, payments, or platform businesses
• Proven track record of closing and growing enterprise-level partnerships, with the ability to manage complex deal cycles
• Strong commercial acumen and negotiation skills, with confidence engaging senior stakeholders and decision-makers
• Passion for working across a diverse portfolio of enterprise accounts and gaining exposure to different facets of the payments ecosystem
• A resilient problem-solver who is comfortable navigating ambiguity and overcoming challenges
• Excellent interpersonal and communication skills, with the ability to influence and build trust
• Strong analytical thinking and ability to translate data into actionable insights
• A self-starter with a high level of ownership and a “can’t-is-not-an-option” mindset
• Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail
• Motivated to be part of building and scaling a high-growth business in a startup environment
• Excited to make a meaningful commercial impact as part of a growing regional team
• AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected] . ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!