Business Analyst Lead (MPF/Pension Transformation)

KOS International Limited; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

KOS International Limited seeks a Business Architect to support the design and transformation of large-scale MPF and pension platforms, blending business architecture, operational transformation and systems analysis to align objectives with technology solutions.

The successful candidate will work with business stakeholders, operations teams and technology partners to improve processes, enhance service delivery and support strategic transformation across pension services.

Qualifications

• Bachelor's degree in Business Administration, IT or related discipline.
• 3-8 years of MPF, pension administration or financial services experience.
• Strong knowledge of MPF/pension business models and business architecture principles.

Responsibilities

• Analyse current processes, operating models and service journeys to identify improvements.
• Define target-state capabilities and process models supporting strategic objectives.
• Collaborate with business, operations and technology teams to translate requirements into solutions.
• Support transformation projects involving pension operations, process optimisation and system enhancements.
• Facilitate stakeholder workshops, impact assessments and governance for programme delivery.

Skills

MPF/pension domain

Business architecture

Stakeholder management

Process improvement

Education

Bachelor's degree in Business Administration/Information Technology

Job description

Business Analyst Lead (MPF/Pension Transformation)

Overview

Our client is seeking a Business Architect to support the design and transformation of large-scale MPF and pension business platforms. This role combines business architecture, operational transformation and systems analysis, ensuring business objectives are effectively aligned with technology solutions.

The successful candidate will work closely with business stakeholders, operations teams and technology partners to improve business processes, enhance service delivery and support strategic transformation initiatives across pension-related services.

Key Responsibilities

• Analyse current business processes, operating models and service journeys to identify improvement opportunities and transformation initiatives.
• Define target-state business capabilities, business architecture frameworks and process models that support strategic objectives.
• Collaborate with business, operations and technology teams to translate business requirements into scalable system and operating solutions.
• Support business transformation projects involving pension operations, process optimisation, digitalisation and system enhancements.
• Facilitate stakeholder workshops, impact assessments and business architecture governance to ensure successful programme delivery.

Requirements

• Bachelor's degree in Business Administration, Information Technology or a related discipline.
• 3-8 years of relevant experience within MPF, pension administration or financial services environments.
• Proven experience in pension operations, business process improvement and operational transformation initiatives.
• Strong understanding of MPF/pension business models, systems development methodologies and business architecture principles.
• Excellent communication, stakeholder management and analytical problem-solving skills with the ability to work across cross-functional teams.