Business Analyst, Insurance

Gravitas Recruitment Group (Global) Ltd; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

Gravitas Recruitment Group (Global) Ltd is seeking an experienced Business Analyst to support insurance business and system transformation initiatives. The role collaborates with business stakeholders and IT teams to gather requirements, analyze processes, design solutions, and ensure delivery.

Responsibilities include gathering requirements, evaluating processes for improvements, analyzing data trends, translating needs into specs, and supporting UAT planning and sign-off throughout the project

Qualifications

• Bachelor’s degree in a related discipline.
• 5+ years of insurance or financial services experience.
• Experience in gathering requirements and UAT.
• Strong English and Cantonese communication.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Evaluate processes to identify improvements and automation.
• Analyze data trends to support decisions.
• Translate business needs into functional specs and solutions.
• Support UAT planning, execution, and sign-off.

Skills

Requirements gathering

Business process analysis

Stakeholder management

UAT

English & Cantonese communication

Education

Bachelor's degree in a related field

Job description

We are looking for an experienced Business Analyst to support insurance business and system transformation initiatives. The role will work closely with business stakeholders and IT teams to gather requirements, analyze business processes, support solution design, and ensure successful project delivery.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business and system requirements, guiding users to define workflows and detailed requirements.
• Evaluate existing business processes and identify opportunities for improvement, optimization, or automation.
• Analyze business data, trends, and metrics to support decision-making and strategic initiatives.
• Work with technical teams to translate business needs into functional specifications and system solutions.
• Act as a liaison between business users and IT teams, ensuring clear communication and alignment throughout the project lifecycle.
• Support UAT planning, execution, defect resolution, and obtain business sign-off before deployment.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or related disciplines.
• Minimum 5 years of relevant experience, preferably in insurance or financial services.
• Strong experience in requirements gathering, business process analysis, stakeholder management, and UAT.
• Excellent communication skills in English and Cantonese.
• Strong analytical, problem-solving and decision-making skills.
• Experience with Agency, Broker, and Insurance Core Systems, is highly preferred.