Business Analyst- Insurance 35-50k

Michael Page (Hong Kong); Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Insurance industry experience

Kwun Tong location

Job summary

Michael Page International (Hong Kong) Limited is seeking a Business Analyst/Business Systems Analyst for our insurance sector client in Kwun Tong, Hong Kong. You will partner with business and IT teams to gather requirements, translate them into functional specs, and ensure effective delivery across the project lifecycle.

The role demands strong stakeholder management, SDLC understanding, and excellent communication in English and Mandarin, with Cantonese a plus.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, BIS or related field.
• Minimum 2–4 years of Business Analyst experience.
• Experience in Financial Services or Healthcare; insurance preferred.
• Strong requirements elicitation, business process analysis and stakeholder management.
• Knowledge of SDLC and project delivery methodologies.

Responsibilities

• Partner with business stakeholders to understand needs and align technology solutions with objectives.
• Gather, analyze, document and manage requirements, translating into clear functional specs for development teams.
• Liaise between business users and IT to ensure effective communication and delivery.
• Support analysis, design, implementation, enhancement and maintenance of business applications and systems.
• Participate in product launches, enhancements, and production support including incident resolution.
• Analyze business processes and identify opportunities to improve efficiency and customer experience.
• Prepare business cases, cost-benefit analyses and impact assessments for implementations.
• Manage multiple initiatives with timely deliverables and cross-functional collaboration.
• Collaborate across project lifecycle including requirement gathering, UAT, implementation and post-production support.
• Research and analyze complex business and technical issues, providing practical recommendations.

Skills

Requirement elicitation

Business process analysis

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree in CS/IT/Engineering BIS

Job description

• Join large-scale digital transformation and product enhancement projects.
• Work closely with business and technology teams across the organization.

About Our Client

Our client is in the insurance industry and located in Kwun Tong.

Job Description

• Partner with business stakeholders and cross-functional teams to understand business needs and align technology solutions with business objectives.
• Gather, analyze, document, and manage business and system requirements, translating them into clear functional specifications for development teams.
• Act as the key liaison between business users and IT teams to ensure effective communication and successful solution delivery.
• Support the analysis, design, implementation, enhancement, and ongoing maintenance of business applications and systems.
• Participate in product launches, system enhancements, process improvements, and production support activities, including incident investigation and resolution.
• Analyze business processes and identify opportunities to improve operational efficiency, customer experience, and business performance.
• Prepare business cases, cost-benefit analyses, and impact assessments to support system implementation and change initiatives.
• Manage multiple initiatives simultaneously while ensuring deliverables are completed within agreed timelines.
• Collaborate with project teams throughout the project lifecycle, including requirement gathering, UAT coordination, implementation, and post-production support.
• Conduct research and analysis of complex business and technical issues, providing practical recommendations and solutions.

The Successful Applicant

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related discipline.
• Minimum 2-4 years of Business Analyst / Business Systems Analyst experience.
• Experience working within Financial Services (Banking, Insurance) or Healthcare environments; insurance industry experience is highly preferred.
• Strong hands-on experience in requirement elicitation, business process analysis, documentation, and stakeholder management.
• Proven analytical and problem-solving skills, with the ability to evaluate complex situations and recommend effective solutions.
• Experience supporting product launches, system enhancements, change requests, and production incident management.
• Understanding of the Software Development Life Cycle (SDLC) and project delivery methodologies.
• Basic understanding of application systems and programming concepts to facilitate communication with technical teams.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities independently.
• Excellent interpersonal, presentation, and communication skills with both business and technical stakeholders.
• Fluent in English and Mandarin; Cantonese proficiency is an advantage.
• Experience with insurance products and end-to-end new business processes, including frontend sales platforms and backend operations, would be a strong advantage.
• Self-motivated and able to work independently with minimal supervision.
• Hong Kong permanent residency or valid Hong Kong work authorization is preferred.

What's on Offer

• Competitive monthly salary and benefits package.
• Opportunity to work in the insurance industry.
• Convenient location in Kwun Tong and work life balance platform.