Branch Operations Quality & Compliance Lead

Global Executive Consultants Ltd.; Hong Kong; On-site; HKD 335,000 - 446,000; Full time

Job summary

Global Executive Consultants Ltd. seeks a Quality Monitoring Manager for a major Chinese bank in Hong Kong. You will monitor branch operations, transactions and regulated sales to ensure compliance with internal standards and HKMA/SFC guidelines.

The role requires 4–5 years in retail banking, strong analytical abilities, and bilingual proficiency in English, Chinese and Putonghua. You will produce MI reports, identify control gaps, and coordinate remediation actions.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting or related disciplines.
• 4–5 years of retail banking experience, with at least 2 years in control, monitoring or surveillance.
• Good knowledge of HKMA and SFC rules and guidelines.
• Analytical, proactive, independent with strong communication skills.
• Proficiency in English, Chinese and Putonghua.

Responsibilities

• Monitor branch operations, transactions, and regulated sales to assess quality and compliance.
• Prepare regular MI reports on branch performance and sales process quality.
• Identify control gaps and recommend remediation actions.
• Handle regulatory requests, compliance reviews, and ad-hoc assignments.
• Respond to queries from business units with clear risk mitigation measures.
• Perform other ad hoc duties as assigned.

Skills

Surveillance and monitoring

Regulatory reporting

Analytical thinking

Stakeholder communication

Multilingual (EN/ZH/Putonghua)

Education

Bachelor’s degree in Business/Finance/Accounting/Economics

Job description

Global Executive Consultants Ltd. seeks a Quality Monitoring Manager for a major Chinese bank in Hong Kong. You will monitor branch operations, transactions and regulated sales to ensure compliance with internal standards and HKMA/SFC guidelines.

The role requires 4–5 years in retail banking, strong analytical abilities, and bilingual proficiency in English, Chinese and Putonghua. You will produce MI reports, identify control gaps, and coordinate remediation actions.