Branch Manager

OCBC Bank; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

OCBC Bank in Hong Kong seeks an experienced Branch Manager to drive sales, enhance customer satisfaction, and lead a team. You will implement business plans to reach branch profit targets, grow deposits and investment revenues, and ensure daily operations comply with bank policies.

Requirements include a university degree in Business Administration or related, HKSI & IIQE, and minimum 7 years of frontline banking experience with strong local market connections and MS Office proficiency.

Qualifications

• University degree in Business Administration or related
• Qualifications of HKSI & IIQE are required
• Minimum 7 years’ branch frontline experience in banking industry
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Good connection with local markets with proven track record of success in business achievement
• Possess qualifications of ECF-RWM and ECF- CRM would be an advantage

Responsibilities

• Implement business plans so as to achieve pre-set branch profit objectives
• Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
• Manage branch staff to provide high quality of services to customers
• Ensure all daily transactions are complied with the Bank’s policies and procedures

Skills

Branch management

Sales leadership

Customer service

Operational compliance

MS Office

Education

University degree in Business Administration or related

Tools

MS Office

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Summary:

Branch Manager with expertise in driving sales, enhancing customer satisfaction, and leading teams. Proven track record in operational efficiency, strategic planning, and fostering strong community relationships for business growth.

What you will be doing:

• Implement business plans so as to achieve pre-set branch profit objectives
• Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
• Manage branch staff to provide high quality of services to customers
• Ensure all daily transactions are complied with the Bank’s policies and procedures

What we are looking for:

• University degree in Business Administration or related
• Qualifications of HKSI & IIQE are required
• Minimum 7 years’ branch frontline experience in banking industry
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Good connection with local markets with proven track record of success in business achievement
• Possess qualifications of ECF-RWM and ECF- CRM would be an advantage

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.