Bilingual Logistics Customer Support Executive

Leadingnation; Hong Kong; On-site; HKD 335,000 - 502,000; Full time

Job summary

Brink’s Company in Hong Kong is seeking a Logistics Operations Associate to oversee transportation operations for key accounts, including inbound and reverse logistics, and to plan and coordinate shipments with internal teams and external partners. You will handle import/export documentation and ensure smooth logistics execution.

The role welcomes fresh graduates and requires fluent English and Chinese (Cantonese & Mandarin). Proficiency in Word, Excel, and Outlook is essential.

Qualifications

• Degree holder in Supply Chain Management or related field; Fresh graduates are welcome.
• Freight forwarder or customer service experience in Logistics is advantageous but not required.
• Fluent in written and spoken English & Chinese (Cantonese & Mandarin).
• Proficient in using Microsoft Word, Excel and Outlook.

Responsibilities

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries.
• Manage customer inquiries and service requests via phone calls and email conversations.
• Plan and schedule shipments, considering customer requirements, service availability, and transportation capacity.
• Maintain close communication with internal and external parties to ensure smooth execution of the logistics plan.
• Prepare import and export documents and handling customs declarations.
• Fulfill any additional tasks assigned by the team head or manager.

Skills

English & Chinese proficiency

Microsoft Word, Excel & Outlook

Education

Degree in Supply Chain Management or related field

Job description

Brink’s Company in Hong Kong is seeking a Logistics Operations Associate to oversee transportation operations for key accounts, including inbound and reverse logistics, and to plan and coordinate shipments with internal teams and external partners. You will handle import/export documentation and ensure smooth logistics execution.

The role welcomes fresh graduates and requires fluent English and Chinese (Cantonese & Mandarin). Proficiency in Word, Excel, and Outlook is essential.