Barista

Leadingnation; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

The Landmark Mandarin Oriental, Hong Kong is seeking a Barista to join the F&B Service team. Based at the hotel, you will deliver attentive, personalised service and showcase strong product knowledge across coffee, tea, and specialty beverages.

You will work with a collaborative team, maintain station cleanliness, manage stock, and ensure consistent beverage quality while upholding MOHG standards. Fluency in Cantonese and English is required; Mandarin is a plus.

Qualifications

• At least 1–2 years of barista or luxury hotel F&B experience.
• Strong knowledge of beverage preparation and presentation.
• Excellent communication and guest-service orientation.

Responsibilities

• Prepare and serve coffee, tea, and specialty beverages according to MOHG standards.
• Maintain cleanliness of bar and station; monitor stock and requisition supplies.
• Take orders, handle POS transactions, upsell where appropriate.
• Deliver attentive, personalised service and resolve guest enquiries.
• Follow hygiene and safety standards; assist with opening/closing duties.

Skills

Barista experience

Hotel/FOH service

Bilingual English/Cantonese

Job description

The Landmark Mandarin Oriental, Hong Kong is looking for a Barista to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Basedat The Landmark Mandarin Oriental, Hong Kong withinF&B Service Division in Hong Kong, the Barista will be responsible for delivering attentive, personalised service, demonstrating strong product knowledge, and supporting guest satisfaction. The Barista reports tothe Assistant Manager.

As Barista, you will be responsible for the following duties:

• Prepare and serve coffee, tea, and specialty beverages in accordance with The Communal standards
• Perform milk texturing and latte art using café equipment
• Take orders, upsell items, and handle POS transactions
• Ensure consistent beverage quality and presentation
• Maintain cleanliness of workstations and equipment
• Monitor stock levels and replenish supplies
• Deliver excellent customer service and resolve guest enquiries
• Support team operations and opening/closing duties
• Follow hygiene, safety, and food handling standards
• Perform equipment cleaning and report issues
• Perform any other duties as required by your department head from time to time

As Barista, we expect from you:

• With at least 1-2 years’ experience in Barista or hotel experience
• Passionate about delivering an exceptional F&B service
• Pleasant, presentable, service -oriented and good supervision skills
• Goodcommunication and interpersonal skills
• Proficient in Cantonese and English. Mandarin is an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

We offer an attractive remuneration package, innovative benefits and career advancement opportunities within the Group.

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG") communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. For details, please refer to www.mandarinoriental.com/privacy-policy.

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.