Server - Amber

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Wellness programs

Retirement plans

Job summary

The Landmark Mandarin Oriental, Hong Kong is seeking a Server to join our F&B Service team. This role involves greeting guests, taking orders and delivering food and beverages to the highest standards, with attentiveness and speed. Key requirements include at least 1 year of relevant experience, strong communication in Cantonese and English, and a team‑oriented approach.

Mandarin is an advantage. The position offers comprehensive training, global hospitality exposure and growth opportunities

Qualifications

• Minimum 1 year of relevant experience.
• Passionate about delivering an exceptional F&B service.
• Pleasant, service-orientated, a team player with good communication and interpersonal skills.
• Proficient in Cantonese and English. Mandarin is an advantage.

Responsibilities

• Greet the guests, take orders and deliver food & beverage items according to hotel’s standards and procedures
• Assist in maintaining smooth operation of assigned section
• Monitor back of house and run food between kitchen and dining area
• Ensure high level of customer satisfaction by being attentive to guests’ needs and response timely throughout the dining experience

Skills

Customer service

Team player

Communication skills

Bilingual Cantonese-English

Job description

The Landmark Mandarin Oriental, Hong Kong is looking for a Server to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Intimate, contemporary and stylishly placed in Hong Kong’s financial and fashion address, Mandarin Oriental The Landmark, Hong Kong sets the standard for luxury lifestyle sophistication, offering tranquil retreat for business and leisure travellers alike with its 111 spacious rooms and suites designed by Joyce Wang. Recognised as one of the city’s most premium dining destinations with the triumph of eight Michelin stars on the 7th floor, the Hotel is currently partaking in a transformative project of the LANDMARK complex and poised to elevate exceptional lifestyle experiences in 2026.

About the job

Based at The Landmark Mandarin Oriental, Hong Kong within F&B Division in Hong Kong, the Server is responsible for providing a high standard of service which is friendly, attentive and responsive to guest needs. The Server reports to the Food & Beverage Manager.

As Server, you will be responsible for the following duties:

• Greet the guests, take orders and deliver food & beverage items according to hotel’s standards and procedures
• Assist in maintaining smooth operation of assigned section
• Monitor back of house and run food between kitchen and dining area
• Ensure high level of customer satisfaction by being attentive to guests’ needs and response timely throughout the dining experience

As Server, we expect from you:

• Minimum 1 year of relevant experience
• Passionate about delivering an exceptional F&B service
• Pleasant, service-orientated, a team player with good communication and interpersonal skills
• Proficient in Cantonese and English. Mandarin is an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?