Banking Counter & Compliance Specialist

DBS Bank Ltd; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

DBS Bank Ltd in Hong Kong is seeking a Customer Service professional in a teller role at One Island East. You will handle counter transactions, promote banking products, and deliver superior customer experiences while adhering to regulatory and internal control standards.

The position requires at least 3 years of teller experience with a bank reference and HKCEE/HKDSE passes in English, Chinese, and Mathematics. The role is full-time and based on-site in Hong Kong.

Qualifications

• Minimum of 3 years teller experience with a demonstrable bank reference.
• HKCEE or HKDSE with passes in English, Chinese, and Mathematics.

Responsibilities

• Counter Transaction Handling: efficiently and accurately process cash, cheque, and foreign exchange transactions.
• Promote banking products and services to customers during counter interactions.
• Deliver exemplary customer experience, meeting and exceeding service standards.
• Adhere to all regulatory requirements, policies, and internal controls including AML and KYC.

Skills

Teller experience

Customer service

Education

HKCEE/HKDSE passes English Chinese Maths

Job description

DBS Bank Ltd in Hong Kong is seeking a Customer Service professional in a teller role at One Island East. You will handle counter transactions, promote banking products, and deliver superior customer experiences while adhering to regulatory and internal control standards.

The position requires at least 3 years of teller experience with a bank reference and HKCEE/HKDSE passes in English, Chinese, and Mathematics. The role is full-time and based on-site in Hong Kong.