Aviation Client Relations Lead — Strategy & Operations

Sino Jet Management Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Sino Jet Management Limited in Hong Kong is seeking a senior aviation operations professional to liaise with aircraft owners’ representatives, plan flight procedures, and coordinate with schedulers, aircrew, maintenance and management to align aircraft movements and schedules.

The position requires a degree in aviation or related discipline, at least 10 years in business aviation, and fluency in English, Cantonese and Mandarin.

Qualifications

• Degree holder or above, preferably in aviation or related discipline.
• Minimum 10 years’ experience in business aviation industry.
• Proficiency in spoken and written English, Cantonese and Mandarin.
• Mature and results-oriented with strong interpersonal and communication skills.
• Flexible and able to work out of hours and under pressure.
• Ability to coordinate related personnel to provide an exceptional client experience.

Responsibilities

• Liaise with aircraft owners and representatives to plan all flight procedures.
• Cooperate with flight schedulers, aircrew, maintenance personnel and management to converge on aircraft movements and schedules.
• Manage and audit aviation cost records, receipts and invoices regularly.
• Coordinate aviation flight log verification and trip cost data.
• Compile aircraft operational reports for clients and company personnel.
• Handle client relationships and transactions simultaneously while ensuring accuracy and deadlines.
• Acquire knowledge on HK and PRC aviation markets and related regulations.

Skills

English proficiency

Cantonese

Mandarin

Interpersonal skills

Decision making

Flexibility

Education

Degree in aviation or related discipline

Job description

Sino Jet Management Limited in Hong Kong is seeking a senior aviation operations professional to liaise with aircraft owners’ representatives, plan flight procedures, and coordinate with schedulers, aircrew, maintenance and management to align aircraft movements and schedules.

The position requires a degree in aviation or related discipline, at least 10 years in business aviation, and fluency in English, Cantonese and Mandarin.