AV Event Technician

Kinly Pte Ltd; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Benefits offered by this job

Company benefits

Job summary

Kinly Pte Ltd is seeking an AV Events Technician to manage and oversee on-site event services, acting as the primary link between Kinly and clients. You will handle video/audio conference setups, site certifications, and ongoing support across all AV-related elements of events.

The role involves strong client interaction, often with executive management, and requires fluency in Cantonese and English. Monday to Friday, 40-hour weeks with rotational shifts, plus occasional out-of-hours work.

Qualifications

• Proven experience in a similar AV/events role.
• Experience with conferencing platforms (WebEx, Zoom, Teams).
• Fluent in Cantonese and English.

Responsibilities

• Video/audio conference set-up and support
• Site certification of all new and relocated video conference systems
• Carrying out video conference software updates
• Assisting with support for video/audio conferencing problems - investigate faults and recommending further actions to rectify
• Building and maintaining client relationships, advising clients on best practice, technical risks and potential procedural
• Ensuring all multi-media/presentation rooms are maintained in good working order
• AV equipment set-up and support
• Presentation/multi-media meeting room support, including duration support
• Assisting with support for multi-media broadcasting
• Carrying out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Assisting with first line fault repairs
• Carrying out all power down/up when required, usually involving out-of-hours overtime commitments

Skills

Video conferencing systems

WebEx/Zoom/Teams

Bilingual Cantonese/English

Tools

WebEx

Zoom

Microsoft Teams

Job description

Salary:Negotiable (dependent on experience), plus company benefits

Interview Process:2-stage (Virtual and Face-to-face)

Hours:Monday – Friday – 40 hours (rotational shifts; 8am - 5pm,10am - 7pm)

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

Exciting new opportunity has arisen for a proven AV Events Technician, to join a well-known globally recognised business, to manage and oversee the delivery of the on-site event services between Kinly and our client.

The position involves a high degree of client contact, often working with executive management and managing directors to provide best in class services across all Audio Visual-related parts of event services.

Key responsibilities:

• Video/audio conference set-up and support
• Site certification of all new and relocated video conference systems
• Carrying out video conference software updates
• Assisting with support for video/audio conferencing problems - investigate faults and recommending further actions to rectify
• Building and maintaining client relationships, advising clients on best practice, technical risks and potential procedural
• Ensuring all multi-media/presentation rooms are maintained in good working order
• AV equipment set-up and support
• Presentation/multi-media meeting room support, including duration support
• Assisting with support for multi-media broadcasting
• Carrying out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Assisting with first line fault repairs
• Carrying out all power down/up when required, usually involving out-of-hours overtime commitments

Skills and experience:

• Proven experience working in a similar role,
• Good knowledge of technical systems, such as WebEx, Zoom and Teams
• Confident and credible communicator
• Fluency in both Cantonese and English

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.