Associate/Senior Associate

Going Securities Limited; Hong Kong; On-site; HKD 300,000 - 480,000; Full time

Job summary

Going Securities Limited is seeking a diligent professional to manage client servicing and day-to-day enquiries. The role involves handling fund deposits/withdrawals, securities transfers, and other operational requests, with a focus on accuracy and regulatory compliance.

You will assist with onboarding and account opening for individuals, corporates, and institutions, ensuring documentation is complete and AML/KYC due diligence is met.

Qualifications

• Bachelor’s degree in Finance, Business, Economics or related discipline.
• 2+ years in client servicing, onboarding, or KYC/data management in financial services.

Responsibilities

• Provide client servicing and handle day-to-day enquiries, deposits/withdrawals, transfers and other operational requests.
• Assist with client onboarding and account opening for individuals, corporates and institutions, ensuring regulatory/compliance requirements are met (AML/KYC).
• Maintain and update client data in the system; coordinate with compliance and other stakeholders to ensure documents are in place.

Skills

Client servicing

Regulatory compliance

KYC/AML

Communication skills

Microsoft Excel

Education

Bachelor’s degree in Finance/Business/Economics

Tools

CRM systems

Job description

Provide client servicing and handle day-to-day client enquiries, fund deposits/withdrawals, securities transfers, account transfers and other operational requests.

Assist with client onboarding and account opening processes for individual, corporate and institutional clients, ensuring documentation completeness and compliance with regulatory and internal requirements (including AML/KYC due diligence).

Maintain and update client data and records accurately in the system; coordinate with business units, compliance and other stakeholders to ensure required documents are in place.

Support investment-related activities, including assisting with portfolio monitoring, basic market/client research, and preparation of client materials under supervision.

Carry out other ad-hoc duties as assigned.

Job Requirements:

Bachelor’s degree or above in Finance, Business, Economics or a related discipline.

2 years or more of relevant experience in client servicing, client onboarding, account opening or KYC/Client Data Management in the financial services industry (candidates with less experience but strong potential may be considered).

Holder of a valid SFC Type 1, Type 4 and/or Type 9 Representative licence is preferred; candidates eligible to obtain the relevant licence(s) will also be considered.

Self-motivated, attention to detail, with excellent interpersonal and communication skills to effectively liaise with internal and external parties.

A keen desire to learn, grow, and gain exposure to a wide variety of financial products and processes.

Good command of written and spoken English and Chinese (including Mandarin).

Proficient in Microsoft Office (Word and Excel).

What we offer
we are committed to providing a supportive and rewarding work environment. You will have opportunities for professional development, competitive remuneration and a range of employee benefits to support your wellbeing.