Associate, Depository & Participant Services

Hong Kong Exchanges and Clearing Limited (HKEX); Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking a meticulous ETF Operations professional to support the end-to-end lifecycle of ETFs in the primary market. You will oversee ETF creation and redemption processes, ensure regulatory compliance, and coordinate with internal and external stakeholders to maintain high service standards.

The role requires prior ETF operations experience, strong analytical capabilities, and a collaborative approach.

Qualifications

• Bachelor’s degree in Finance, Business, Accountancy, Economics or related discipline.
• Comprehensive knowledge of ETF operations, depository, custodial or settlement services.
• 3-5 years’ relevant experience, preferably in financial institutions with supervisory exposure.
• Excellent written and verbal English and Chinese; Putonghua is a plus.
• Proactive, adaptable, capable of managing multiple tasks with good analytics.

Responsibilities

• Oversee daily ETF creation and redemption processes and related payments and reconciliations.
• Collaborate with internal and external stakeholders for ETF launches and onboarding.
• Prepare training materials and deliver internal training sessions.
• Lead process improvement initiatives and coordinate testing through to implementation.
• Work with technology teams and vendors to enhance workflows and controls.
• Identify and elevate risks and contingency scenarios to management.
• Draft and maintain internal procedures, workflows, and business requirements.

Skills

ETF operations

stakeholder management

analytical skills

communication (English/Chinese)

team collaboration

Education

Bachelor's degree in Finance/Business/ Economics

Tools

MS Word

Excel

Access

Chinese word processing

Macros/VBA

Job description

Company Introduction:

We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

Job Summary:

We are seeking a meticulous and proactive professional to join our ETF Services team within the Operations Division. The successful candidate will be responsible for supporting the end-to-end operational lifecycle of Exchange-Traded Funds (ETFs) in the primary market. Responsibilities include ensuring precise ETF creation and redemption processing, adhering to local regulatory requirements, and coordinating with both internal and external stakeholders. The ideal applicant should possess prior ETF operations experience, strong analytical capabilities, and a collaborative approach.

Job Duties:

• Oversee and support daily ETF creation/redemption processes, payment activities, and reconciliations; shift work may be required.
• Collaborate with internal and external stakeholders to facilitate business operations, ETF launches, and stakeholder onboarding, including the review and validation of ETF agreements.
• Prepare and deliver internal training sessions, including the development of training materials and presentations.
• Lead initiatives and ad-hoc projects aimed at enhancing process and market efficiency; coordinate with team members on test cases and conduct user acceptance testing through to implementation.
• Work closely with technology teams and vendors to improve operational workflows and systems, promoting operational efficiency and high service standards.
• Exhibit a strong risk management mindset; proactively identify exceptional or contingency scenarios and elevate issues to management as necessary.
• Draft and maintain comprehensive internal operational procedures and guidelines.
• Ensure accurate documentation of operational procedures, process flows, business requirements, and functional specifications.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, Accountancy, Economics, or a related discipline.
• Comprehensive knowledge of ETF operations, depository, custodial, or settlement services in Hong Kong and/or global markets.
• 3-5 years of relevant experience, preferably within established financial institutions with some supervisory exposure.
• Familiarity with equities and futures products is advantageous.
• Demonstrated proactivity, adaptability, innovation, and ability to manage multiple tasks; exceptional communication, interpersonal, and analytical skills.
• Intellectual curiosity to investigate underlying causes and implications of issues.
• Excellent written and verbal communication skills in English and Chinese; proficiency in Putonghua is an advantage.
• Proficient in MS Word, Excel, Access, and Chinese word processing.
• Experience in Macros and VBA is a plus.

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:

HKEX - Exchange Square

Shift:

Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:

40

Worker Type:

Permanent