Associate, Depository & Participant Services

Hong Kong Exchanges and Clearing Limited (HKEX); Hong Kong; On-site; HKD 520,000 - 760,000; Full time

Job summary

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking an meticulous ETF Services professional to support the end-to-end ETF lifecycle in the primary market. You will ensure precise ETF creation and redemption processing, align with local regulation, and coordinate with internal and external stakeholders to enable smooth ETF operations.

The ideal candidate has ETF operations experience, strong analytical abilities, and a collaborative mindset.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Accountancy, Economics or related discipline.
• Strong knowledge of ETF operations, depository, custodial, or settlement services in HK and/or global markets.
• 3–5 years of relevant experience in financial institutions; some supervisory exposure.
• Familiarity with equities and futures products is advantageous.
• Proactive, adaptable, and able to manage multiple tasks with strong communication and analytical skills.
• Excellent written and verbal English and Chinese; Putonghua is a plus.

Responsibilities

• Oversee and support daily ETF creation/redemption processes, payment activities, and reconciliations; shift work may be required.
• Collaborate with internal and external stakeholders to facilitate business operations, ETF launches, and stakeholder onboarding, including review/validation of ETF agreements.
• Prepare and deliver internal training sessions, including development of training materials and presentations.
• Lead initiatives and ad-hoc projects to improve process and market efficiency; coordinate test cases and conduct UAT through to implementation.
• Work with technology teams and vendors to enhance operational workflows and systems for efficiency and high service standards.
• Maintain a strong risk management mindset and elevate issues to management when needed.
• Draft and maintain internal operational procedures and guidelines.
• Document operational procedures, process flows, business requirements, and functional specifications.

Skills

ETF operations knowledge

Analytical skills

Communication skills

English and Chinese proficiency

Education

Bachelor’s degree in Finance, Business Administration, Accountancy, Economics

Tools

MS Word

Excel

Access

Macros and VBA

Chinese word processing

Job description

Company Introduction:

We’re home to Asia’s most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: “ToConnect,PromoteandProgressour Markets and the Communities they support for the prosperity of all.”

Job Summary:

We are seeking a meticulous and proactive professional to join our ETF Services team within the Operations Division. The successful candidate will be responsible for supporting the end-to-end operational lifecycle of Exchange-Traded Funds (ETFs) in the primary market. Responsibilities include ensuring precise ETF creation and redemption processing, adhering to local regulatory requirements, and coordinating with both internal and external stakeholders. The ideal applicant should possess prior ETF operations experience, strong analytical capabilities, and a collaborative approach.

Job Duties:

Job Responsibilities:

• Oversee and support daily ETF creation/redemption processes, payment activities, and reconciliations; shift work may be required.

• Collaborate with internal and external stakeholders to facilitate business operations, ETF launches, and stakeholder onboarding, including the review and validation of ETF agreements.

• Prepare and deliver internal training sessions, including the development of training materials and presentations.

• Lead initiatives and ad-hoc projects aimed at enhancing process and market efficiency; coordinate with team members on test cases and conduct user acceptance testing through to implementation.

• Work closely with technology teams and vendors to improve operational workflows and systems, promoting operational efficiency and high service standards.

• Exhibit a strong risk management mindset; proactively identify exceptional or contingency scenarios and elevate issues to management as necessary.

• Draft and maintain comprehensive internal operational procedures and guidelines.

• Ensure accurate documentation of operational procedures, process flows, business requirements, and functional specifications.

Job Requirements:

• Bachelor’s degree in Finance, Business Administration, Accountancy, Economics, or a related discipline.

• Comprehensive knowledge of ETF operations, depository, custodial, or settlement services in Hong Kong and/or global markets.

• 3–5 years of relevant experience, preferably within established financial institutions with some supervisory exposure.

• Familiarity with equities and futures products is advantageous.

• Demonstrated proactivity, adaptability, innovation, and ability to manage multiple tasks; exceptional communication, interpersonal, and analytical skills.

• Intellectual curiosity to investigate underlying causes and implications of issues.

• Excellent written and verbal communication skills in English and Chinese; proficiency in Putonghua is an advantage.

• Proficient in MS Word, Excel, Access, and Chinese word processing.

• Experience in Macros and VBA is a plus.

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:

HKEX - Exchange Square

Shift:

Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:

40

Worker Type:

Permanent