Associate, Capital Markets Operations Back Office Confirmations

Crédit Agricole CIB; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Crédit Agricole CIB in Hong Kong seeks an experienced Confirmation professional for the Capital Markets Back-Office. You will handle confirmations for FX/MM, derivatives and structured products, ensuring accuracy and timely settlement across Asia booking locations.

You will review processes, maintain SWIFT/RTGS operations, and support ongoing system enhancements while providing high-quality client service in a multi-cultural environment. Overtime and flexible hours may be required.

Qualifications

• University education in business administration, banking or finance-related discipline.
• Minimum 6 years of experience in a Capital Market Back-Office.
• Fluent in English and Mandarin; additional languages a plus.

Responsibilities

• Responsible for the confirmation processing of capital markets transactions including FXMM, FXNDF, FX Options, IRS/CIRS, Swaption, Caps and Floors, Structured Products covering Singapore, Hong Kong, Shanghai, Tokyo and other satellites in HK processing hub to ensure the daily operational activities of capital markets products are performed smoothly and efficiently.
• Ensure confirmations are issued in compliance with local regulations and the internal policy.
• Review operation process and application systems and recommend enhancements to ensure effectiveness in transaction processing and settlement.
• Identify and resolve workflow issues and problems.
• Establish and update the procedures.
• Engage in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided
• Assist Head of Confirmation to carry out common projects / global initiatives
• Handle daily reporting for internal control.
• Assist in system enhancement and responsible for UAT testing
• Assist team head to carry out common projects / global initiatives
• Provide management with information on unusual booking and settlement matters.
• Initiate client contact on trade confirmation or settlement matters and handle enquiry where necessary.
• Maintain a high level of client service internally and externally and help actively manage the Client-provider relationship
• Ensure risks and issues identified are resolved in an appropriate and timely manner.
• Keep operational losses at the lowest level

Skills

Analytical skills

Organizational skills

Interpersonal skills

English proficiency

Mandarin proficiency

Education

University degree in business administration, banking or finance

Tools

SWIFT

RTGS

MS Office

VBA

Job description

Operations & Country COOs (OPC) in Hong Kong is made up of four main teams:

• Financing & Trade Operations (FTO) including Documentary & Guarantee Operations, Credit & Loan Operations
• Transaction Banking Operations (TBO) covering client account operations
• Capital Markets Operations (CMO) including Middle Office, Back Office and Transverse Operations functions
• Asia & Middle-East Operations Projects (AOP) covering CMO, FTO, TBO and Transversal projects

Within CMO, the Back Offices (CMB) provides operational services to multiple CA-CIB sites including Europe, US, Gulf and Asia for all Capital Markets transaction including FX, MM, Derivatives, Structured trades and Fixed Income activities.

The activities of Confirmation team focusing on FXMM, Derivatives and Structured products confirmation under Asian booking.

Key Responsibilities

• Responsible for the confirmation processing of capital markets transactions including FXMM, FXNDF, FX Options, IRS/CIRS, Swaption, Caps and Floors, Structured Products covering Singapore, Hong Kong, Shanghai, Tokyo and other satellites in HK processing hub to ensure the daily operational activities of capital markets products are performed smoothly and efficiently.
• Ensure confirmations are issued in compliance with local regulations and the internal policy.
• Review operation process and application systems and recommend on enhancements to ensure the effectiveness in transaction processing and settlement.
• Identify and resolve workflow issues and problems.
• Establish and update the procedures.
• Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided
• Assist Head of Confirmation to carry out common projects / global initiatives
• Handle daily reporting for internal control.
• Assist in system enhancement and responsible for UAT testing
• Assist team head to carry out common projects / global initiatives
• Provide management with information on unusual booking and settlement matters.
• Initiate client contact on trade confirmation or settlement matters and handle enquiry where necessary.
• Maintain a high level of client service internally and externally and help actively manage the Client-provider relationship
• Ensure risks and issues identified are resolved in an appropriate and timely manner.
• Keep operational losses at the lowest level
• University education in business administration, banking or finance-related discipline
• Minimum 6 years of experience in a Capital Market Back-Office
• Strong analytical, organizational and interpersonal skill
• Strong decision making and problem solving skills
• Good judgment, alertness and common sense
• Hard-working, comfortable with multi-tasking and able to work under pressure
• Perfectly at ease in a multi-cultural environment
• Willing to work overtime, public holidays and flexible hours
• Thorough knowledge of Back-office organization and processes on FX and MM activities
• In-depth knowledge and experience in FXMM settlement
• Strong hands-on knowledge in SWIFT, RTGS and related operations
• Sound understanding of operational and settlement risk
• Versatile with PC tools and applications, e.g. MS Office, VBA
• Proficient in English and Mandarin - another language is a plus