Assistant Warehouse Manager

CIAO International Limited; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Best Mart 360º is seeking a Middle-Level Warehouse Manager in Hong Kong to oversee daily warehouse operations and lead a logistics team. You will ensure accurate order fulfillment, optimize space, and drive process improvements in line with company policy.

The ideal candidate holds a Bachelor degree, 5+ years of warehouse management experience in retail or FMCG, and strong analytical, leadership, and KPI-monitoring capabilities. Forklift certification and MS Office skills are required.

Qualifications

• Bachelor degree in warehouse operations or related field.
• 5+ years of management experience in warehouse operations (retail or FMCG).
• Analytical and detail-minded with strong organizational skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong problem-solving and leadership abilities.
• Ability to motivate and discipline staff.
• Valid forklift license/certification required.
• Familiar with KPI tracking for 3PL providers.

Responsibilities

• Oversee warehouse and daily logistics team operations in line with policy.
• Supervise daily activities: space management, manpower, efficiency, accuracy.
• Manage 3PL providers’ performance including warehouse and fleet services.
• Ensure KPIs are met and orders are fulfilled timely and accurately.
• Train new employees (full-time and contractors) on safety standards.
• Maintain a safe, healthy work environment and ensure regulatory compliance.
• Inspect equipment and oversee routine maintenance as needed.

Skills

Management experience

Analytical thinking

Leadership

Problem solving

Staff motivation

Forklift license

Education

Bachelor

Tools

MS Office

Job description

Established In 2013, Best Mart 360º has over 170 branches in prestigious shopping areas across Hong Kong, Macau and Mainland China. With mission of providing products with “Best Quality”, “Best Prices”, we insist on developing “Global Procurement” network with overseas suppliers, providing an exquisite shopping experience for our customers. We carry various categories, including Chocolate and Confectioneries, Nuts and Dried Fruits, Beverages and Wines as well as Grocery. Frozen and Chilled products are available at selected stores.

Responsibilities

• Oversee the warehouse and daily operations of a logistics team in alignment with internal policy request
• Supervising daily warehouse activities, including space management, manpower allocation, operation efficiency and accuracy
• Managing 3PL service providers’ performance including warehouse operation and fleet service
• Fully responsible for KPIs of the warehouse, ensure timely and accuracy of orders fulfillment
• Training new employees (both full-time and contractor worker) on how to work as a warehouse assistance with safety standards
• Maintaining a safe and healthy work environment by establishing and enforcing standards and procedures; and by complying with legal regulations
• Inspecting equipment, tools, and machinery regularly, and overseeing general maintenance when necessary

Requirements

• Tertiary education or above in warehouse operation or related disciplines
• Over 5 years’ management experience in warehouse operations in retail or FMCG industry
• Analytical and detail-minded
• Familiar with common KPI to monitor logistics service providers
• Proficient in MS office (Word, PowerPoint, Excel)
• Excellent problem-solving skills and leadership qualities
• Ability to work collaboratively with all levels of warehouse staffs
• Ability to motivate and discipline staff
• Valid forklift license/certification is required

Job Category / Function

Food & Beverage

Job Position Level

Middle

Employment Term

Full Time

Qualification

Bachelor

Minimum QF Level attained

--

Total Working Exp

5 or above

Location

--

Established In 2013, Best Mart 360º has over 190 branches in prestigious shopping areas across Hong Kong and Macau. With mission of providing products with “Best Quality”, “Best Prices”, we insist on developing “Global Procurement” network with overseas suppliers, providing an exquisite shopping experience for our customers. We carry various categories, including Chocolate and Confectioneries, Nuts and Dried Fruits, Beverages and Wines as well as Grocery. Frozen and Chilled products are available at selected stores.

Established In 2013, Best Mart 360º has over 190 branches in prestigious shopping areas across Hong Kong and Macau. With mission of providing products with “Best Quality”, “Best Prices", we insist on developing “Global Procurement” network with overseas suppliers, providing an exquisite shopping experience for our customers. We carry various categories, including Chocolate and Confectioneries, Nuts and Dried Fruits, Beverages and Wines as well as Grocery. Frozen and Chilled products are available at selected stores.