Logistics & Warehouse Operations Lead

CIAO International Limited; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Best Mart 360º is seeking a Middle-Level Warehouse Manager in Hong Kong to oversee daily warehouse operations and lead a logistics team. You will ensure accurate order fulfillment, optimize space, and drive process improvements in line with company policy.

The ideal candidate holds a Bachelor degree, 5+ years of warehouse management experience in retail or FMCG, and strong analytical, leadership, and KPI-monitoring capabilities. Forklift certification and MS Office skills are required.

Qualifications

• Bachelor degree in warehouse operations or related field.
• 5+ years of management experience in warehouse operations (retail or FMCG).
• Analytical and detail-minded with strong organizational skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong problem-solving and leadership abilities.
• Ability to motivate and discipline staff.
• Valid forklift license/certification required.
• Familiar with KPI tracking for 3PL providers.

Responsibilities

• Oversee warehouse and daily logistics team operations in line with policy.
• Supervise daily activities: space management, manpower, efficiency, accuracy.
• Manage 3PL providers’ performance including warehouse and fleet services.
• Ensure KPIs are met and orders are fulfilled timely and accurately.
• Train new employees (full-time and contractors) on safety standards.
• Maintain a safe, healthy work environment and ensure regulatory compliance.
• Inspect equipment and oversee routine maintenance as needed.

Skills

Management experience

Analytical thinking

Leadership

Problem solving

Staff motivation

Forklift license

Education

Bachelor

Tools

MS Office

Job description

Best Mart 360º is seeking a Middle-Level Warehouse Manager in Hong Kong to oversee daily warehouse operations and lead a logistics team. You will ensure accurate order fulfillment, optimize space, and drive process improvements in line with company policy.

The ideal candidate holds a Bachelor degree, 5+ years of warehouse management experience in retail or FMCG, and strong analytical, leadership, and KPI-monitoring capabilities. Forklift certification and MS Office skills are required.