Assistant Security Manager

IHG Hotels & Resorts; Hong Kong; On-site; HKD 420,000 - 560,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong, part of IHG Hotels & Resorts, seeks an Assistant Security Manager to support daily operations and supervise security staff around the clock. You will help uphold luxury hotel security and guest safety in a high-demand environment.

The role emphasizes strong leadership, training initiatives, and effective incident handling, with a focus on maintaining a secure guest experience and ensuring regulatory compliance in Hong Kong.

Qualifications

• Minimum 6 years’ experience in hotel security, with at least 1 year in a managerial role.
• Holder of Security Personnel Permit.
• Holder of valid First Aider and AED certificate.
• Higher diploma in security or safety management preferred.
• Strong service mindset, planning and organising skills.
• Good leadership, training and coaching abilities.
• Multitasking and attention to detail.
• Fluent in English and Chinese (Cantonese and Mandarin), written and spoken.

Responsibilities

• Assist the Security Manager in supervising and motivating the Security team to maintain hotel security and safety.
• Set up, review and improve security operating procedures as needed.
• Plan and coordinate security measures for VIP visits and events.
• Collaborate on security and safety training for the team and emergency response members.
• Lead investigations and incident reporting with the security team.

Skills

Security leadership

Security operations

Planning & organising

Coaching & training

Multitasking

English & Chinese (Cantonese/Mandarin)

Education

Higher diploma in security or safety management

Job description

Do you have a keen eye for detail and a knack for keeping things secure and safe? As the Assistant Security Manager at Kimpton Tsim Sha Tsui Hong Kong, you will support the Security Manager in daily operations, supervising security personnel and ensuring the smooth execution of security protocols. You and your team will be our unsung hero ensuring our luxury lifestyle hotel’s safety, and keeping our guests, associates and workplace secure 24/7.

A little taste of your day-to-day

• Assisting the Security Manager in supervising and motivating the Security team to maintain the security and safety of the hotel.
• Setting up security operating procedures, reviewing and improving them when necessary.
• Planning and coordinating security measures of VIP visits and events.
• Collaborating with Security Manager in security and safety training for the security team as well as the hotel emergency response team members.
• Leading and managing the team in investigations and incident reporting.

What We Need From You

• A minimum of 6 years’ work experience in hotel security team, with at least 1 year at managerial role.
• A holder of Security Personnel Permit.
• A holder of valid first aider and AED certificate.
• A higher diploma in security or safety management is preferrable.
• Strong service mindset, good planning and organising skills.
• Good leadership, training and coaching skills.
• Multi-tasking abilities and attention to details.
• Good command of both English and Chinese (Cantonese and Mandarin), speaking and writing.

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

At Kimpton, be 100% you, lead with heart, and spark joy that inspires lasting memories.