Security Officer

IHG Hotels & Resorts; Hong Kong; On-site; HKD 167,000 - 290,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, staff and the property. You will patrol, monitor premises and work with Front Office to manage driveway and entrance traffic.

You will respond swiftly to emergencies, assist with security concerns, and support the Security Manager in maintaining safety standards. English and Chinese language skills are essential; valid security permit and first-aider cert are required.

Qualifications

• Minimum 1 year of work experience in hotel security.
• Holder of Security Personnel Permit.
• Holder of valid First Aider and AED certificates.
• Strong service mindset with observational and problem-solving skills.
• Good communication and interpersonal skills; bilingual in English and Chinese (Cantonese/Mandarin).

Responsibilities

• Patrolling and monitoring hotel premises to ensure a secure environment.
• Collaborating with Front Office to maintain hotel driveway and entrance traffic.
• Assisting guests and associates with security-related concerns.
• Responding promptly to hazards, emergencies and incidents.
• Collaborating with Security Manager and team to uphold standards.

Skills

Observational skills

Problem solving

Communication skills

Interpersonal skills

Bilingual English & Chinese (Cantonese

Job description

As the Security Officer at Kimpton Tsim Sha Tsui Hong Kong, your will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Patrolling and monitoring hotel premises to ensure a secure environment.
• Collaborating with Front Office in maintaining hotel driveway and entrance traffic.
• Assisting guests and associates with security-related concerns.
• Responding promptly to hazardous situations, emergencies and incidents immediately.
• Collaborating with the Security Manager and team to uphold security and safety standards.

What We Need From You

• A minimum of 1 year work experience in hotel security team.
• A holder of Security Personnel Permit.
• A holder of valid first aider and AED certificate.
• Strong service mindset, observational and problem solving skills.
• Good communication and interpersonal skills.
• Good command of both English and Chinese (Cantonese and Mandarin), speaking and writing.

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

At Kimpton, be 100% you, lead with heart, and spark joy that inspires lasting memories.