Hotel Security Specialist: Guest Safety & Rapid Response

Kimpton; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, staff and property. You will patrol, monitor premises and respond to incidents, collaborating with the Security Manager to uphold safety standards.

The role requires strong service mindset, good communication in English and Chinese, and a valid Security Personnel Permit, First Aid and AED certificates. On-site work with a focus on guest experience and risk prevention.

Qualifications

• Minimum 1 year work experience in hotel security
• Holder of Security Personnel Permit
• Holder of valid First Aid and AED certificates
• Strong service mindset and problem solving
• Good communication and interpersonal skills
• Proficient in English and Chinese (Cantonese and Mandarin), speaking and writing

Responsibilities

• Patrolling and monitoring hotel premises to ensure a secure environment.
• Collaborating with Front Office in maintaining hotel driveway and entrance traffic.
• Assisting guests and associates with security-related concerns.
• Responding promptly to hazardous situations, emergencies and incidents.
• Collaborating with the Security Manager and team to uphold security and safety standards.

Skills

Service mindset

Observational skills

Problem solving

Communication skills

Interpersonal skills

Bilingual (English & Chinese)

Education

Security Personnel Permit

First Aid & AED certificate

Job description

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, staff and property. You will patrol, monitor premises and respond to incidents, collaborating with the Security Manager to uphold safety standards.

The role requires strong service mindset, good communication in English and Chinese, and a valid Security Personnel Permit, First Aid and AED certificates. On-site work with a focus on guest experience and risk prevention.