Assistant Retail Lending Manager (Ref: ARLM-ALAI)

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 240,000 - 420,000; Full time

Job summary

Nanyang Commercial Bank Ltd. in Hong Kong invites applications for a Retail Financing role. Solicit business opportunities by promoting retail financing products (mortgage, secured loan, etc.) to mass-market customers and establish good relationships with business partners.

Ensure inquiries and applications are handled professionally and in compliance. Requirements include a Bachelor’s degree or above in Business or related disciplines; at least 1 year of sales experience in consumer banking;

Qualifications

• Bachelor’s degree in Business or related discipline.
• At least 1 year of sales experience in consumer banking.
• Proactive, customer-oriented with strong communication skills.

Responsibilities

• Solicit business opportunities by promoting retail financing products to mass-market customers and establish good relationships with business partners.
• Handle customer inquiries and retail credit applications in a professional and compliant manner.
• Make referrals to achieve sales targets and enhance service quality.

Skills

Sales focus

Interpersonal skills

Communication

Education

Bachelor’s degree in Business or related

Job description

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently. Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story. Your talent is our treasure, come to explore your potential with us.

Job Responsibilities

• Solicit business opportunities by promoting retail financing products (e.g. mortgage, secured loan, etc.) to the mass-market customers and conducting outreach sales activities by establishing good relationship with business partners;
• Handle customer inquiries and retail credit applications in a professional and compliance manner.
• Make referrals if necessary in order to achieve the business sales targets of the bank. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.

Job Requirements

• Bachelor’s degree or above Business or related disciplines;
• At least 1 year of sales experience in consumer banking field;
• Sales and customer-oriented, outgoing, energetic with high flexibility;
• Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance and investments. Cross border business experience is an added advantage;
• Proactive with excellent interpersonal and communication skills;
• Passed in LE 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is a must;
• Cross border business experience is an added advantage;
• Proficient in both spoken and written English and Chinese including Putonghua;
• Candidate with more experience will be considered as Retail Financing Manager.

This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). You are required to give consent for the Bank to conduct reference checks with your previous employers, and offer of employment is conditional upon satisfactory MRC results. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website at https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme. Additional information could be provided upon request.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.