Assistant Retail Lending Manager [Ref: ARLM-ALAI]

Nanyang Commercial Bank; Hong Kong; On-site; HKD 201,000 - 223,000; Full time

Job summary

Nanyang Commercial Bank in Hong Kong is looking for a results-driven Retail Financing Specialist to promote mortgage and other retail lending products to mass-market customers. You will build relationships with partners, handle credit inquiries, and strive to meet sales targets while ensuring service quality and compliance.

The role requires a Bachelor’s degree, at least 1 year in consumer banking sales, and fluent English and Chinese.

Qualifications

• Bachelor’s degree in Business or related disciplines.
• At least 1 year of sales experience in consumer banking field.
• Proactive and customer-oriented with strong interpersonal skills.
• Knowledge of retail financing products and bank offerings; cross border experience is a plus.

Responsibilities

• Solicit business opportunities by promoting retail financing products to mass-market customers and conduct outreach sales activities with partners.
• Handle customer inquiries and retail credit applications in a professional and compliant manner.
• Make referrals to achieve sales targets and drive service quality improvements.

Skills

Sales experience

Customer focus

Retail financing knowledge

Cross-border experience

Education

Bachelor's degree in Business or related

Job description

Job Responsibilities:

• Solicit business opportunities by promoting retail financing products(e.g. mortgage, secured loan, etc.)to the mass-market customers and conducting outreach sales activities by establishing good relationship with business partners;
• Handle customer inquiries and retail credit applications in a professional and compliance manner.
• Make referrals if necessary in order to achieve the business sales targets of the bank. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.

Job Requirements:

• Bachelor’s degree or above Business or related disciplines;
• At least 1 year of sales experience in consumer banking field;
• Sales and customer-oriented, outgoing, energetic with high flexibility;
• Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance and investments. Cross border business experience is an added advantage;
• Proactive with excellent interpersonal and communication skills;
• Passed in LE 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is a must;
• Cross border business experience is an added advantage;
• Proficient in both spoken and written English and Chinese including Putonghua;
• Candidate with more experience will be considered as Retail Financing Manager.

This position is subject tothe Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). You are required to give consent for the Bank to conduct reference checkswith your previous employers, and offer of employment is conditional upon satisfactory MRC results. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website at [https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme]. Additional information could be provided upon request.

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## More Job Information

Salary

• 18000 - 20000 / MONTH

Job Function

• 銀行 · 金融服務 - 零售銀行服務

Education

• 學士