Assistant Product Manager (OTT Product)

中國移動; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Benefits offered by this job

Discretionary Performance bonus

Life insurance

Medical insurance

Birthday gift

Marriage leave

Birthday leave

Job summary

CMHK, the Hong Kong subsidiary of China Mobile, seeks a Product Manager to own end-to-end sub-product lifecycles, from concept to launch and delisting. You will coordinate R&D, operations, sales support and customer service while shaping user-centric product experiences for IPTV/OTT and multi-terminal platforms.

The role requires 5+ years in product management within telecom or media, strong requirements drafting, and cross-functional collaboration across App, Web and TV terminals.

Qualifications

• Bachelor’s degree or above in CS, Telecommunications, Marketing, Media, Business Administration or related fields.
• Able to translate user needs into clear product solutions.
• Proficient in drafting requirement specs, product proposals and documents.
• Sound product aesthetics and user-centric interaction design judgment.
• 5+ years of product experience in Internet/telecom/media; IPTV/OTT/video experience preferred.

Responsibilities

• End-to-end management of designated sub-products (e.g., large-screen/small-screen); lifecycle from concept to delisting; covers R&D, operation, sales support, customer service.
• Demand management: collect, analyze, prioritize, and manage lifecycle of sub-product demands.
• Product conceptual design, business testing, platform and client maintenance, and optimize product experience.
• Lead project plans, track progress, manage risks, and coordinate cross-department collaboration.
• Provide product training, sales tools, and solution support; help set customer service standards and procedures.

Skills

Product management

End-to-end ownership

Cross-functional collaboration

User needs analysis

Video/IPTV/OTT familiarity

Education

Bachelor’s degree or above in CS/Telecom/Marketing/Business

Job description

CHINA MOBILE HONG KONG COMPANY LIMITED (\"CMHK\") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 53rd on the Fortune Global 500.

Our company is dedicated to delivering an exceptional service experience and to become a world-class sci-tech service enterprise, focusing on its three principal businesses of communications services, computing services and AI services. Guided by this vision, we cultivate a culture of trust, responsibility, and care — creating an environment where people can thrive. At CMHK, we are committed to unlocking human potential and empowering every striver to achieve success. We now invite high-caliber professionals to join us on this journey.

Department: Product Centre

In this position, you will:

• End-to-end management of sub-products: Act as the primary owner of designated sub-products (e.g., large-screen/ small-screen products), oversee the entire lifecycle of sub-products from concept initiation and project approval to product delisting, covering R&D, operation, sales support, customer service and other key links.
• Demand management: Collect, analyze, prioritize and conduct lifecycle management of demands for sub-products.
• Product conceptual design, business testing, platform and client-side maintenance, and optimization of product customer experience.
• Partner management and project management: Take the lead in formulating project plans, tracking progress, managing risks and coordinating cross-departmental collaboration for sub-product projects.
• Sales and service support: Provide product training, sales tools and solution support for the sales team, and cooperate with the service team to formulate customer service standards and procedures.

To be successful in this position, you should meet the following requirements:

• Bachelor’s degree or above, with a major in Computer Science, Telecommunications, Marketing, Media, Business Administration or other related fields preferred.
• Able to accurately identify user demands and business pain points, and translate ambiguous requirements into clear and actionable product solutions.
• Proficient in drafting requirement specifications, product proposals and other documents, with rigorous logic and precise expression.
• Possess sound product aesthetics and judgment on interaction design, capable of evaluating product experience from a user-centric perspective.
• Minimum 5 years of product experience in the Internet, telecommunications or media industry; candidates with experience in video content businesses (IPTV/OTT/streaming/short video) are highly preferred.
• Minimum 3 years of working experience as a Product Manager, with proven end-to-end management experience of delivering complete products from requirement collection to launch.
• Candidates with multi-terminal product management experience (App, Web, TV terminal, etc.) are preferred.
• Prior experience in video services of telecom operators (IPTV/OTT, mobile video) is a plus.

When you work:

• 5 days work
• 8 hours/day
  

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Birthday gift
• Marriage leave
• Birthday leave
  

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.