Assistant Personal Services Manager [Ref no: APSM-EN]

Nanyang Commercial Bank, Limited; Hong Kong; On-site; HKD 320,000 - 480,000; Full time

Job summary

Nanyang Commercial Bank, Limited in Hong Kong is seeking an Assistant Personal Services Manager to drive client service and referrals for investment and insurance products, while maintaining strong account opening processes.

The role emphasizes identifying customer needs, delivering quality service, and contributing to continuous improvements in service levels. HK banking experience and knowledge of retail products are preferred, with relevant licenses encouraged.

Qualifications

• Bachelor’s degree or above in Business Administration or related disciplines.
• At least 1 year of experience in banking.
• Extensive knowledge and exposure in various retail banking products.
• High initiative team player, sales and customer-oriented with good communication skills.
• Proficiency in both written and spoken English, Chinese and Putonghua.
• HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred.

Responsibilities

• Solicit business opportunities by providing quality services and making referral for investment and insurance products.
• Responsible for account opening. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services.

Skills

Sales & Customer Service

Communication

Multilingual (English, Chinese, Putong

Education

Bachelor's degree in Business Administration

Job description

Assistant Personal Services Manager [Ref no: APSM-EN]

Solicit business opportunities by providing quality services and making referral for investment and insurance products;

Responsible for account opening. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.

Job Requirements:

Bachelor’s degree or above inBusiness Administration or related disciplines;

At least 1 year of experience in banking;

Extensive knowledge and exposure in various retail banking products;

High initiative team player, sales and customer-oriented with good communication skills;

Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;

Proficiency in both written and spoken English, Chinese and Putonghua.

This position is subject tothe Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). You are required to give consent for the Bank to conduct reference checkswith your previous employers, and offer of employment is conditional upon satisfactory MRC results. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website at [https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme]. Additional information could be provided upon request.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.

Nanyang Commercial Bank offers a broad range of exciting employment opportunities to the exceptional people who are dynamic and have the passion to make things happen.

Nanyang Commercial Bank offers a broad range of exciting employment opportunities to the exceptional people who are dynamic and have the passion to make things happen.