Assistant Financial Services Manager [Ref no: AFSM-ALAM]

Nanyang Commercial Bank, Limited; Hong Kong Island; On-site; HKD 360,000 - 600,000; Full time

Job summary

Nanyang Commercial Bank, Limited in Hong Kong is seeking an Assistant Financial Services Manager to handle inbound client calls about financial transactions and investments, and to process trading instructions with regulatory compliance.

The role requires a strong communication skillset, HKSI certification, and fluency in English, Chinese, and Putonghua, with emphasis on accuracy and risk awareness. Banking experience is preferred.

Qualifications

• Bachelor’s degree or above in Business Administration or related disciplines.
• At least 2 years of experience in banking, preferably in financial services related.
• Passed HKSI 1, 7, 8 or equivalent is a must.
• Independent, flexible, analytical with good problem-solving ability.
• Excellent communication skill with strong risk awareness.
• Proficiency in English, Chinese and Putonghua.
• Proficiency in Microsoft Word, Excel & PowerPoint.

Responsibilities

• Handle inbound client calls regarding financial transaction instructions and investment inquiries.
• Accurately and efficiently process client trading instructions in compliance with regulatory and internal operational guidelines.
• Handle basic client inquiries regarding trading status and order execution.

Skills

Communication skills

Risk awareness

Analytical

Problem-solving

Multilingual (EN, CN, Putonghua)

Education

Bachelor’s degree or above in Business Administration or related disciplines

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Assistant Financial Services Manager [Ref no: AFSM-ALAM]

Handle inbound client calls regarding financial transaction instructions and investment inquiries;

Accurately and efficiently process client trading instructions in compliance with regulatory and internal operational guidelines;

Handle basic client inquiries regarding trading status and order execution.

Job Requirements:

• Bachelor’s degree or above in Business Administration or related disciplines;
• At least 2 years of experience in banking, preferably in financial services related;
• Passed in HKSI 1, 7, 8 or equivalent is a must;
• Independent, flexible, analytical with good problem-solving ability;
• Excellent communication skill with strong risk awareness;
• Proficiency in both written and spoken English, Chinese and Putonghua;
• Proficiency in Microsoft software (Word, Excel & PowerPoint).

This positionis subject tothe Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).You are required to give consent for the Bank to conduct reference checkswith your previous employers,and offer of employment is conditional upon satisfactory MRC results.For more details, please visit The Hong Kong Association of Banks (HKAB)’swebsite at [https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme]. Additional information could be provided upon request.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 24 months of receipt.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• How many years' experience do you have as a Financial Services Manager?
• What is your highest level of education?

Nanyang Commercial Bank offers a broad range of exciting employment opportunities to the exceptional people who are dynamic and have the passion to make things happen.