Assistant Payment Operations & Risk Manager

Standard Chartered Bank; Hong Kong; On-site; HKD 391,000 - 670,000; Full time

Job summary

Standard Chartered Bank is seeking a meticulous Payments Operations professional to ensure quality and timely delivery of payment transactions. The role involves authorizing and monitoring transactions, reconciling suspense accounts, and investigating open items while ensuring adherence to bank policies.

The candidate will support hub governance, enforce controls, streamline workflows, and contribute to system enhancements through ad hoc projects and testing.

Qualifications

• Experience in payment operations and customer service.
• In-depth knowledge of local and international payment methods and settlement arrangements.
• Thorough understanding of payment systems functionality.

Responsibilities

• Maintain quality standards and delivery requirements of payment transactions processed by the team.
• Authorize and monitor payment transactions to ensure timeliness, efficiency and accuracy.
• Reconcile and monitor suspense accounts.
• Open item investigation and clearance
• Govern and monitor processing hubs to follow procedures and bank policy
• Enforce controls to ensure compliance with audit and security procedures
• Identify workflow improvements to boost efficiency
• Handle ad hoc projects, system enhancements, user requirements, and testing
• Perform any other duties as assigned

Skills

Payment Transaction Processing

Risk and Control

Payment knowledge

Exception case handling

Job description

Standard Chartered Bank is seeking a meticulous Payments Operations professional to ensure quality and timely delivery of payment transactions. The role involves authorizing and monitoring transactions, reconciling suspense accounts, and investigating open items while ensuring adherence to bank policies.

The candidate will support hub governance, enforce controls, streamline workflows, and contribute to system enhancements through ad hoc projects and testing.