Assistant Manager/ Manager, Business Development (Macau)

Manulife/John Hancock; Hong Kong; Hybrid; HKD 500,000 - 800,000; Full time

Job summary

Manulife/John Hancock is seeking an experienced professional in Macau to drive the sales of Individual Financial Products and to train agency channels in Cantonese, Putonghua and English. The role requires building strong agency relationships and delivering on targets while supporting key initiatives to grow IFP business.

The position involves coordinating product training, maintaining communications between Agency and Business Units, and contributing to a diversified product mix to boost NBV in

Qualifications

• Bachelor’s degree in business, finance, marketing, education or equivalent.
• Minimum 5 years’ experience, at least three years in life insurance.
• Front-line sales, training and customer service experience preferred.
• Able to conduct training/presentations in Cantonese, Putonghua and English.
• Good communication, interpersonal and problem-solving skills, customer-centric and result oriented.
• Good team player while working independently.
• Good command of Cantonese, Putonghua, and English, spoken and written.
• Proficient in MS Office, especially PowerPoint and Excel.

Responsibilities

• Deliver overall Macau sales target in Commission, Premium, and full spectrum of Individual Financial Products.
• Drive sales of H&P and help agency to diversify a healthy product mix contributing to growth in NBV.
• Provide top-notched sales support to agency such as clearing pending cases on monthly basis.
• Maintain strong relationship with agency and grow their loyalty to Manulife.
• Serve as a bridge of communication for Agency and Business Units.

Skills

Multilingual communication

Training & presentation

Customer service

MS Office

Education

Bachelor’s degree in business/finance/marketing/education or equivalent

Tools

PowerPoint

Excel

Job description

The customer is the focus of everything we do, and millions of end users rely on our products daily.

We believe in the value of empowering Assistant Manager/ Manager, Business Development (Macau) with the resources to solve critical problems for the future of our business, which is why we need you.

The position will facilitate agency channel to conduct IFP business in all aspect.

And to support company key initiatives to drive IFP business and conduct product and operation training to agency channel.

Position Responsibilities

• Deliver overall Macau sales target in Commission, Premium, and full spectrum of Individual Financial Products
• Drive sales of H&P and help agency to diversify a healthy product mix contributing to growth in NBV
• Provide top-notched sales support to agency such as clearing pending cases on monthly basis
• Maintain strong relationship with agency and grow their loyalty to Manulife
• Serve as a bridge of communication for Agency and Business Units

Required Qualifications

• Bachelor’s degree in business, finance, marketing, education or equivalent
• Minimum 5 years’ working experience, at least three years with insurance- experience in the life insurance industry
• Front-line sales, training and customer services experience preferred
• Able to conduct training /presentation in Cantonese, Putonghua and English
• Insurance Product knowledge and willingness to learn new products and procedures
• Good communication, interpersonal and problem-solving skills. Customer centric and result oriented
• Good team player while working independently
• Good command of Cantonese, Putonghua, and English, both spoken and written
• Proficient in MS Office, especially PowerPoint and Excel

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of a global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition.

Recent awards include

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

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Our ambition is to be the number one choice for customers.

Learn more at https://www.manulife.com/.