Administrator, Macau

Manulife/John Hancock

Hong Kong

Hybrid

HKD 180,000 - 240,000

Full time

7 days ago
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Job summary

Manulife/John Hancock in Hong Kong is seeking a detail-oriented professional to support daily banking processes and client onboarding activities. The role includes verifying premium collections, handling NB application forms, and coordinating account opening bookings in a hybrid work setting.

The ideal candidate will have prior banking records experience, strong teamwork, and excellent communication skills to thrive in a diverse, inclusive global environment.

Qualifications

  • Prior working experience with banks record.
  • Attention to detail and organized.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Daily premium collection verification with banks record (maker).
  • NB application forms handling and related paperwork arrangement.
  • Account opening booking and logistic arrangement.
  • Other tasks as assigned.

Skills

Banking records experience
Attention to detail
Team player
Communication skills

Job description

Position Responsibilities
  • Daily premium collection verification with banks record (maker)
  • NB application forms handling and related paperwork arrangement
  • Account opening booking and logistic arrangement
  • Other tasks as assigned
Required Qualifications
  • Prior working experience with banks record
  • A good team player, attention to detail, organized
  • Excellent communication and interpersonal skills
When you join our team

We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see - and discover that better can take you anywhere you want to go. We're proud of our accomplishments and recognition.

Recent awards include
  • 2026 Gallup Exceptional Workplace Award Winner
  • Manulife Named one of Forbes World's Best Employers 2025
  • Financial Times World's Best Employers Asia-Pacific 2026
  • We've been recognized as one of Canada's Top 100 Employers 2026
  • #1 Life Insurer for AI Maturity by Evident 2026

Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

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