Assistant Manager, Life Underwriting

Prudential Hong Kong; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

Prudential Hong Kong is looking for an experienced Underwriting Team Leader with over 8 years of life insurance underwriting experience, including 4 years in a supervisory role. The ideal candidate will lead a team, ensure quality service to sales channels, and perform risk assessments. A university degree and professional qualification in Life Insurance (FLMI) are required. The ability to communicate effectively in English and Cantonese is essential, with Putonghua being an advantage. Join us to make an impact at a company that values diversity and inclusion.

Qualifications

• 8+ years relevant experience in life insurance underwriting, with 4 years in a supervisory role.
• Proven experience in risk assessment and team leadership.
• Effective communication skills for sales channels.

Responsibilities

• Lead an underwriting team to ensure quality assessments.
• Monitor team performance and ensure service levels are met.
• Provide coaching to junior underwriters to aid development.
• Perform data analysis and prepare reports for monitoring.

Skills

Strong interpersonal and customer service skills

Fluent in English and Cantonese

Education

University Degree in any disciplines

Professional qualification in Life Insurance (FLMI)

Tools

Word

Excel

PowerPoint

Chinese word processing

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will underwrite and review proposals to ensure service pledge is achieved and to underwrite complicated cases with follow up with sales channels. Lead an underwriting team to deliver and meet company targets.

Job Responsibilities

• To lead an underwriting team in handling underwriting assessment and provide excellence service to sales channels.
• To monitor the team performance to ensure SLA is committed in good quality.
• To provide high quality underwriting service with effective communications for sales channels.
• To perform risk assessment on case underwriting according to own underwriting authority.
• To review suggested cases from junior underwriters and provide coaching to them for staff development.
• To participate in relevant projects and implement underwriting initiatives or campaigns.
• To preform data analysis and prepare reports for performance monitoring.

Job Requirements

• Solid track record in the underwriting field with over 8 years relevant experience in life insurance underwriting of which 4 years in supervisory role.
• Professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute)
• Strong interpersonal and customer service skills
• University Degree in any disciplines
• Good command of English and Cantonese, fluent Putonghua will be an advantage
• PC literate in Word, Excel, PowerPoint and Chinese word processing.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.