Manager, Life Underwriting

Prudential Hong Kong; Hong Kong; On-site; HKD 600,000 - 850,000; Full time

Job summary

Prudential Hong Kong is seeking an experienced underwriter for life and health insurance applications. The ideal candidate will have a minimum of 6–8 years of experience, specifically in individual underwriting cases and complex situations.

Your responsibilities include assessing applications, managing the case pipeline, and supporting underwriting audits. The role requires a commitment to compliance and continuous improvement of underwriting practices, making Prudential a great environment to advance your career.

Qualifications

• Minimum 6–8 years of experience in Life and/or Health underwriting.
• Solid experience in handling individual underwriting cases.
• Exposure to underwriting audits, training, or guideline review is an advantage.

Responsibilities

• Assess and underwrite life and health insurance applications.
• Manage case pipeline to meet service turnaround time.
• Handle complex and escalated cases.
• Deliver training and knowledge-sharing sessions.
• Support implementation of efficiency initiatives.

Skills

Life underwriting

Health underwriting

Complex case handling

Underwriting audits

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Descriptions

• Assess and underwrite life and health insurance applications within delegated authority
• Manage case pipeline to meet service turnaround time and productivity targets
• Handle complex and escalated cases, including medical and financial assessments
• Support underwriting audits to ensure adherence to guidelines, identify improvement areas and ensure underwriting decisions are well documented and compliant with internal policies and regulatory requirements
• Deliver underwriting training and knowledge-sharing sessions to internal staff and distribution partners
• Participate in the review, enhancement, and maintenance of underwriting guidelines
• Support product development by providing underwriting input on risk assessment and acceptance criteria
• Ensure underwriting practices remain competitive and aligned with market standards
• Contribute to underwriting initiatives, including process improvements, underwriting system enhancements and automation initiatives
• Support implementation of initiatives aimed at improving efficiency, quality, Straight-Through Processing and turnaround time

Job Requirements

• Minimum 6–8 years of experience in Life and/or Health underwriting
• Solid experience in handling individual underwriting cases, including complex cases
• Exposure to underwriting audits, training, or guideline review is an advantage

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.