Assistant Manager – Bakehouse

Bakehouse; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Benefits offered by this job

Quarterly Discretionary Bonus

Annual Leave 20 days

15 Days Statutory Holiday

Full Paid Sick Leave

Medical Insurance

Staff Discount

Referral Bonus

Paid Meal Hour

On Job Training

Job summary

Bakehouse by Grégoire Michaud in Hong Kong offers European-style baked goods and sourdough, handmade on-site daily with the finest ingredients. Founded in 2013, it has grown to five shops and wholesale to prestigious clients. The role involves leading the retail team, maintaining high service standards, and driving sales while upholding hygiene and quality.

We seek a Diploma holder with at least 4 years in F&B and 2 years in a managerial role, fluent in English and Cantonese. Mandarin is a plus.

Qualifications

• Diploma or above.
• 4 years experience in F&B with minimum 2 years managerial experience.
• Excellent written and verbal communication skills in English and Cantonese (Mandarin is a plus).

Responsibilities

• Assist in building an efficient team of staff and ensure continuous improvement in safety, development and motivation of staff.
• Oversee day-to-day operations and monitor performance of the retail shop to maximize sales, productivity, manpower efficiency and customer service standards.
• Assure company standards for product quality, customer service, hygiene and safety.
• Organise and provide staff training.
• Work with Area Operation manager to analyse weekly and monthly sales activity, revenue and P&L reports, ensuring adherence to budgets and targets.

Skills

Leadership

Sales generation

Customer service

Communication

Multitasking

Education

Diploma or above

Job description

Started with an aspiration to redefine and elevate the bakery landscape, Bakehouse by Grégoire Michaud is home to the city’s finest European-style baked goods and sourdough bread, all handmade on-site every day with the finest ingredients.

Founded in 2013 by Chef Grégoire Michaud, it started as a wholesale bakery specialised in supplying handcrafted sourdough and fine pastries to kitchens in town. This humble wholesale bakery has quickly shaken up the industry and received overwhelming support from esteemed players, including Michelin-starred restaurants, luxury 5-star hotels and airlines.

The success shed light on Hong Kong’s unfulfilled desire for quality bread. Chef Michaud felt the call to make artisanal bread more accessible to Hongkongers and nurture the city’s appreciation of artisanal baked goods. In 2018, the critically acclaimed neighbourhood bakery Bakehouse opened its door in Wanchai and took the bakery scene by storm in no time. Now, with five shops and wholesale available, Bakehouse has set the standard for artisanal bakeries and built a strong community bonded over the finest baked goods.

Please visit our company website https://www.bakehouse.hk for more detail.

Job Duties:

Assist in building an efficient team of staff, and ensure continuous improvement by taking an active interest in the safety, development, and motivation of staff

Oversee day-to-day operations and monitor performance of the retail shop to maximize sales and productivity, manpower efficiency and customer service standard

Assure Company standard can be carried out in terms of products quality, customer service level, hygiene and safety

Organise & provide staff training

Work with Area Operation manager to analyse weekly and monthly sales activity, revenue and P&L reports, to ensure adherence to budgets, business plans and targets

Requirements:

Diploma or above

4 years experience in F&B industry with minimum 2 years managerial experience

Demonstrate ability to lead the team and accomplish common goal

Proven track record in sales generation, managing the achievement of sales result and profitability targets

Excellent written and verbal communication skills in English and Cantonese (Mandarin is a plus)

Responsible and passionate in catering service

Strong multitasking and decision-making skills

Good team player and ability to work under pressure

Self-motivated, dedicated, and thrives in a fast-paced environment

Attention to detail & extremely organised

5 Days Work + 2 Days Off

Quarterly Discretionary Bonus

Annual Leave at Max 20 days

15 Days Statutory Holiday

Full Paid Sick Leave

Medical Insurance

Staff Discount

Referral Bonus

Paid Meal Hour

On Job Training

We are an equal opportunity employer. Personal data collected will be treated in strictly confidential and for recruitment purpose only