Assistant Manager, AI & Innovation

Airport Authority Hong Kong; Hong Kong; On-site; HKD 720,000 - 1,000,000; Full time

Job summary

Airport Authority Hong Kong is seeking an experienced AI/GenAI product manager to lead digitalization efforts across airport operations. You will partner with cross-functional teams to define the digital journey, manage solution delivery with external partners, and ensure architecture aligns with AA standards.

The role requires PM expertise, hands-on AI/GenAI tool knowledge, strong communication in English and Chinese, and a passion for continuous learning.

Qualifications

• Degree in Computer Science, Engineering, IT, or related field.
• At least 6 years IT experience with end-to-end product delivery.
• PM certifications (PMP, Agile) preferred.
• Experience delivering AI/GenAI solutions; cloud/on-prem design knowledge.
• Strong communication in English and Chinese.

Responsibilities

• Collaborate with stakeholders to identify use cases for digitalization.
• PM initiatives to deliver digital products within scope, schedule, and budget.
• Serve as AI product manager to design digital journeys for AI solutions.
• Review technical designs and provide guidance aligned with project goals.
• Quantify costs and benefits of digitalization with cross-functional leaders.
• Ensure architecture compliance with AA standards and governance.
• Monitor AI solutions and pursue continuous improvement.
• Stay updated on latest AI technologies and best practices.

Skills

Cross-functional collaboration

Project management

AI/GenAI/Agentic AI

Market research

Strategic planning

Communication

Technical documentation

JIRA

Confluence

Cloud/on-prem design

Education

Bachelor's degree in Computer Science

Tools

JIRA

Confluence

Job description

Where Your Career Takes Flight

Where Your Career Takes Flight
We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.
We care for our people and provide colleagues with a fair, open and supportive workplace.
By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.
Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Work closely with cross-functional stakeholders & partners to analyze current airport business and operations to identify and prioritize the use cases for process optimization via digitalization
• Act as project manager of various initiatives to implement the digital products for the HKIA, manage solution partners to ensure the deliverables with good quality, within schedule and approved budget using different project delivery methodologies
• Act as AI/GenAI/Agentic AI product manager to lay out the digital journey by managing the planning, architecture and design, activities and quality related to but not limited to AI/GenAI/Agentic AI products to improve airport productivity and services
• Participate in technical design process, reviewing the technical designs and documents provided by partners, provide constructive suggestions and insights to ensure they align with the project objectives and goals of the solutions
• Work closely with cross-functional leaders and peers from other departments to quantify the cost and benefits of digitalization by working out the objectives, approaches, level of digitalization, expected outcomes and benefits
• Work closely with ITD governance parties (e.g. Enterprise Architecture, Cybersecurity, Infrastructure) to ensure solution architecture and design, and implementation compliance with AA standards, regulations and industry best practices
• Monitor and evaluate the performance of AI/GenAI/Agentic AI solutions and collaborate with internal/external teams and business partners to identify continuous improvement opportunities and enhance the product
• Keep the innovation mind-set. Conduct market research and study to stay updated on latest technologies and best practices related to but not limited to AI/GenAI/Agentic AI

Requirements:

• Degree holder in Computer Science, Engineering, Information Technology, Big Data Analytics, Artificial Intelligence or related disciplines with at least 6 years of IT experience, of which at least 3 years in project or product management role with end-to-end product delivery including solution design, business analysis or similar experience
• Project Management Professional (PMP) certifications, Agile Scrum Master certifications, Business Analytics, Design Thinking or equivalent certifications preferred
• Hands-on experience in solution delivery using waterfall, agile or hybrid model with strong business analytics and documentation skills using relevant tools such as JIRA, Confluence, etc.
• Hands-on experience in cloud-based, on-premises and mixed technical design, implementation and support of AI, GenAI and/or Agentic AI solutions is preferred. Knowledge of model fine-tuning and evaluation techniques, agentic harness engineering would be an advantage
• Experience in AI/GenAI/Agentic AI tools in the market such as productivity tools, image/video/audio generation tools/solutions, coding assistance tools, autonomous agents, etc. would be an added advantage
• Mature, self-motivated, customer-oriented with excellent communication and project/product management skills, strong analytical and problem-solving skills
• Detail-oriented, well-organized and good time management, open-minded and flexible, proactive with a strong sense of ownership
• Strong drive for continuous learning and professional growth, enthusiasm for the latest AI/GenAI/Agentic AI technologies and their applications
• Excellent command of written and spoken English and Chinese with knowledge of Putonghua is an advantage