Assistant Manager, Agency Training

Generali Hong Kong; Hong Kong; Vor Ort; HKD 420.000 - 600.000; Vollzeit

Zusammenfassung

Generali Hong Kong is seeking an Assistant Manager, Agency Training to drive agency performance through effective training programs for B2B2C insurance agents. The role designs, delivers, and continuously enhances curricula for both new and experienced agents, ensuring regulatory and market needs are met and content remains engaging.

You will lead weekly agent sessions, update training materials, and support administration while developing digital training assets such as E‑learning and video.

Qualifikationen

• Design and deliver training curricula for new and experienced agents to meet business goals.
• Update training content and methodologies to maintain high quality for sales channels.
• Provide support on training administration and track training effectiveness.
• Assist team head to develop digital training materials (E-learning, video) and related projects.

Aufgaben

• Design and deliver the training curriculum for new agents and experienced agents with materials to meet business goals
• Deliver weekly sharing to agents and respond to agents' enquiries on a timely basis
• Keep the training content and training methodologies updated to maintain high quality of training for sales channels
• Provide support on training administration and track training effectiveness
• Assist team head to develop digital training materials (E-learning, video shooting etc) and training related projects
• Support ad-hoc projects as assigned

Kenntnisse

Public Speaking

Training Delivery

Curriculum Design

English Communication

Chinese Communication

Ausbildung

University degree

Tools

Word

Excel

PowerPoint

Jobbeschreibung

The Assistant Manager, Agency Training is responsible for driving agency performance and professional development through the design, delivery, and continuous enhancement of training programs for both new and experienced insurance agents in B2B2C. The role aims to equip agents with the knowledge, skills, and regulatory competencies required to achieve business objectives, while ensuring training content remains relevant, engaging, and aligned with evolving market needs. By leveraging both traditional and digital learning solutions, the position supports agent productivity, training effectiveness, and the overall growth and success of the agency sales force.

Key responsibilities

• Design and deliver the training curriculum for new agents and experienced agents with materials to meet business goals
• Deliver weekly sharing to agents and respond to agents' enquiries on a timely basis
• Keep the training content and training methodologies updated to maintain high quality of training for sales channels
• Provide support on training administration and track training effectiveness
• Assist team head to develop digital training materials (E-learning, video shooting etc) and training related projects
• Support ad-hoc projects as assigned

Key Requirements

• University degree
• Minimum 4 years of relevant agency training experience (including IIQE and New Agent Training)
• Proficiency in PC applications, such as Word, Excel and PowerPoint
• Good command of spoken and written English and Chinese, including Mandarin