Assistant Chief Steward

Shangri-La Group; Hong Kong; On-site; HKD 223,000 - 312,000; Full time

Job summary

Shangri-La Group in Hong Kong seeks an experienced Assistant Chief Steward to uphold cleanliness and hygiene in kitchen and stewarding areas. You will assist in daily operations, inventory, and regulatory compliance, leading a team to meet safety standards across F&B.

The role requires strong leadership, English and Chinese proficiency, and extensive hospitality experience, with hands-on supervision and a commitment to sustainable practices. Join a brand known for growth and excellence.

Qualifications

• At least 5 years of relevant experience in Hospitality or Catering, with minimum 3 years in a supervisory or similar role.
• Knowledge of food hygiene, workplace safety, and HACCP standards.
• Proficient in Microsoft Word, Excel, PowerPoint and Chinese Word Processing.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English and Chinese.

Responsibilities

• Assist the Head of Department in managing the daily operations of the Stewarding Department, including cleaning processes, stock control and hygiene, safety, and health standards across all F&B areas.
• Plan and execute quarterly inventory counts; analyze losses and breakages, and recommend procurement of operational equipment.
• Ensure effective communication within the Department and keep Management informed of operational matters and guest feedback.
• Liaise with the local Health Ministry on environmental and hygiene-related matters.
• Supervise silverware polishing, kitchen cleaning, and waste disposal while providing hands-on on-floor support.
• Promote environmentally responsible practices, including waste reduction and recycling.
• Perform any other duties and special projects as assigned by Management.

Skills

Leadership

Communication

Organizational skills

English

Chinese

Tools

Microsoft Word

Excel

PowerPoint

Chinese Word Processing

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About The Role

As an Assistant Chief Steward, you will be responsible for maintaining cleanliness and hygiene in kitchen and stewarding area.

Key Responsibilities

• Assist the Head of Department in managing the daily operations of the Stewarding Department, including cleaning processes, stock control and adherence to hygiene, safety, and health standards across all F&B areas.
• Plan and execute quarterly inventory counts; analyze losses and breakages, and recommend procurement of operational equipment as needed.
• Ensure effective communication within the Department and keep Management informed of operational matters and guest feedback.
• Liaise with the local Health Ministry on environmental and hygiene-related matters.
• Supervise silverware polishing, kitchen cleaning, and waste disposal while providing hands-on on-floor support.
• Promote environmentally responsible practices, including waste reduction and recycling.
• Perform any other duties and special projects as assigned by Management.

About You

• At least 5 years of relevant experience in Hospitality or Catering Industry, with minimum 3 years in a supervisory or similar role.
• Sound knowledge of food hygiene, workplace safety, and HACCP standards.
• Well versed in Microsoft Word, Excel, PowerPoint and Chinese Word Processing.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English and Chinese.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.