Application Support Engineer - Global Investment Bank - Singapore

NLS Executive Search; Hong Kong; On-site; HKD 490,000 - 735,000; Full time

Job summary

NLS Executive Search is seeking an applications support engineer for a global investment bank in Singapore. The role focuses on supporting financial applications, scripting, and maintaining trading systems.

The successful candidate will address technical trading issues, collaborate with global teams, and ensure timely platform updates. Strong Linux, scripting, and FIX Protocol knowledge are essential for success in this high-paced environment.

Qualifications

• 3+ years of experience in a Linux environment.
• Proficiency in shell scripting, Python, and SQL.
• Knowledge of FIX Protocol.
• Ability to thrive in a fast-paced global team as an individual contributor.
• Strong multitasking across concurrent projects.
• Excellent communication and interpersonal abilities.
• Knowledge of and adherence to SDLC processes.
• Strong analytical skills with a proactive approach to issue identification.
• Ability to quickly learn and adapt to new technologies.

Responsibilities

• Address technical trading issues autonomously and escalate to SMEs or vendors when needed.
• Collaborate with fellow technical support engineers to expedite customer solutions.
• Cultivate relationships with trading groups and global counterparts for seamless coverage.
• Communicate trading infrastructure and platform status updates to trading staff, including exchange notifications.
• Enhance environment management tools to minimize risk and improve efficiency.
• Aid in automating processes to optimize trade support operations.
• Document and curate a knowledge base of trading challenges and solutions.
• Deploy, support, and monitor internal trading systems.
• Coordinate with vendors and internal owners to ensure correct installation, configuration, and testing of trading platforms.
• Collaborate with development and infrastructure teams to prioritize tool enhancements and software/version releases.

Skills

Linux

Shell scripting

Python

SQL

FIX Protocol

Teamwork

Multitasking

Communication

SDLC

Analytical thinking

Adaptability

Job description

Our client, a global investment bank, is actively seeking an application support engineer to join their team in Singapore. The successful candidate will have supported financial applications and have solid understand of scripting.

The role:

• Address technical trading issues autonomously whenever possible, involving team members when necessary, and escalate to subject matter experts within the organization or external vendors as needed.
• Collaborate with fellow technical support engineers, leveraging individual expertise to expedite solutions for customers.
• Cultivate relationships with trading groups, particularly the execution services team, and collaborate with global counterparts to ensure seamless global coverage.
• Communicate trading infrastructure and platform status updates to the relevant trading staff, including exchange notifications.
• Enhance environment management tools to minimize risk and enhance support team efficiency.
• Aid in automating processes to optimize efficiency and streamline trade support operations.
• Document and curate a knowledge base to offer effective solutions to trading challenges.
• Deploy, support, and monitor the firm's internal trading systems.
• Coordinate with vendors, internal application and infrastructure owners, and tech support to guarantee correct installation, configuration, and testing of trading platforms.
• Collaborate with development and infrastructure teams to prioritize tool enhancements and participate in software/version releases.

What you offer:

• 3+ years of experience in a Linux environment and proficiency in relevant support tools.
• Proficiency in shell scripting, Python, and SQL technologies.
• Knowledge of FIX Protocol
• Ability to thrive in a fast-paced global team environment as an individual contributor.
• Strong multitasking skills across concurrent projects.
• Excellent communication and interpersonal abilities.
• Knowledge of and adherence to SDLC processes.
• Strong analytical skills with a proactive approach to issue identification.
• Ability to quickly learn and adapt to new technologies.

The sell:

• Reputable brand name and the opportunity to work with some of the brightest mind in the business
• Competitive salary coupled with internal mobility opportunities in the near future