APAC Trading Applications Support Specialist

Maltem Asia-Pacific; Hong Kong; On-site; HKD 307,000 - 552,000; Full time

Job summary

Maltem Singapore is seeking an Application Support Specialist to oversee trading applications for Equities & Derivatives across APAC markets on Windows/Linux. You will support traders, diagnose production issues, and manage daily incident tracking while coordinating with local and overseas dev teams.

The role involves QA testing, deployment/upgrades of critical trading systems, and ensuring uptime. Shift work including mornings, lunches, weekends, and holidays is required; strong ITIL-aligned

Qualifications

• Experience with trading support and knowledge of cash/derivatives markets.
• Experience monitoring production systems and handling incidents.

Responsibilities

• Be responsible for trading applications across APAC markets on Windows/Linux.
• Support traders, troubleshoot and diagnose production issues.
• Manage daily production problems and user requests, ensuring timely resolutions.
• Handle business- or exchange-driven projects and perform QA testing.
• Deploy or upgrade mission-critical trading applications and ensure uptime.
• Monitor performance and operation; address problems.
• Follow ITIL incident escalation and change management procedures.
• Provide system and process documentation.
• Morning/Lunch shift, weekend and holiday work required.
• Improve automation and resilience of production systems.

Skills

Cash & derivatives knowledge

System monitoring

Linux/Unix scripting

Excel VBA

Python

Shell

TCP/UDP/FIX

Initiative / results driven

Analytical skills

Team player

Interpersonal communication

Education

University qualification with IT Major

Tools

Linux/Unix

Python

Shell scripting

Excel

Job description

Maltem Singapore is seeking an Application Support Specialist to oversee trading applications for Equities & Derivatives across APAC markets on Windows/Linux. You will support traders, diagnose production issues, and manage daily incident tracking while coordinating with local and overseas dev teams.

The role involves QA testing, deployment/upgrades of critical trading systems, and ensuring uptime. Shift work including mornings, lunches, weekends, and holidays is required; strong ITIL-aligned