APAC Finance Operations Leader — AR/AP & AI

Flexport; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Flexport in Hong Kong seeks a Senior Manager of Financial Operations to lead AR, AP, and freight audit across APAC from Hong Kong. You will redesign workflows around AI, build teams, and collaborate with global finance to achieve accurate cash flow and compliance.

You will drive process improvements, implement automated payment workflows, and ensure strong internal controls while aligning with local invoicing and tax requirements. This role demands strategic leadership and hands-on execution.

Qualifications

• 8+ years of experience in financial operations, accounts receivable, or a related finance function, including 3+ years leading and developing teams in a complex or global organization.
• Deep expertise in AR or AP, with practical working knowledge across collections, payments, reconciliations, and financial controls.
• Experience managing high-volume operations across multiple entities and currencies, including APAC markets.
• Hands‑on experience using AI and automation to improve finance work.
• Experience leading change across functions, from defining requirements and testing systems to training teams and sustaining adoption.
• Strong analytical skills with ERP systems, spreadsheets, and reporting tools.

Responsibilities

• Own APAC performance across AR, AP, and freight audit. Set priorities and targets, review results with global finance leadership, and take action on collection risk, payment issues, and operational backlogs.
• Improve cash collection and reduce overdue receivables. Lead collections strategy, cash application, and dispute resolution; partner with Credit, Billing, Sales, and Operations to address credit blocks and fix recurring causes of delayed payment.
• Lead accurate, timely supplier and carrier payments. Oversee invoice validation, freight charge reviews, reconciliations, and payment exceptions, resolving discrepancies with vendors and operational teams.
• Build, test, and deploy AI agents and automated workflows with Finance Systems and technical partners. Focus on practical uses such as prioritizing collections, coordinating follow-ups, reviewing invoices, matching payments, and identifying exceptions.
• Own improvements from problem definition through adoption. Set a baseline, prioritize the highest-value opportunities, test workflows against real cases, and measure their effect on accuracy, processing time, and cash performance.
• Lead and develop regional teams. Set clear expectations, coach performance, build future leaders, and help people use AI effectively while applying judgment to complex customer and vendor situations.
• Maintain strong financial controls as workflows change. Define approval and exception handling, verify automated outputs, and protect data integrity. Partner with Accounting and Tax to meet local invoicing, tax, and statutory requirements.
• Standardize processes across APAC while accounting for local requirements. Lead system testing and adoption, document operating practices, and give senior stakeholders clear recommendations on risks and investment priorities.

Skills

financial operations

accounts receivable

accounts payable

team leadership

AI and automation

ERP systems

data analysis

internal controls

Education

Accounting/Finance degree

Tools

ERP systems

Job description

Flexport in Hong Kong seeks a Senior Manager of Financial Operations to lead AR, AP, and freight audit across APAC from Hong Kong. You will redesign workflows around AI, build teams, and collaborate with global finance to achieve accurate cash flow and compliance.

You will drive process improvements, implement automated payment workflows, and ensure strong internal controls while aligning with local invoicing and tax requirements. This role demands strategic leadership and hands-on execution.