Airfreight Operations Lead - 24/7, Projects & Compliance

Michael Page International (HK) Ltd; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

Michael Page International (HK) Ltd is seeking an Assistant Airfreight Manager to oversee daily air export operations and lead a 24/7 team. The role coordinates with airlines, terminals, and internal stakeholders to ensure compliant, timely shipments and project delivery.

The ideal candidate has 5+ years in airfreight, a logistics-related diploma, and strong MS Office skills. Regional exposure and a focus on process improvements are highlighted in the job description.

Qualifications

• At least 5 years of experience in airfreight forwarding, with at least 2 years in a team leadership role.
• Diploma or above in Logistics, Supply Chain, Business Administration, or a related discipline.
• Strong knowledge of air export operations, documentation, and cargo terminal procedures.
• Knowledge of Hong Kong Customs regulations and import/export processes; Valid IATA Dangerous Goods Awareness Certificate preferred.
• Familiarity with process improvement, project coordination, or operational excellence initiatives.
• Proficient in MS Office applications, particularly Excel and Word; good command of written and spoken English, Cantonese, and Mandarin.

Responsibilities

• Manage daily air export operations and oversee a 24/7 operations team.
• Ensure timely and accurate export documentation and handover to cargo terminals.
• Coordinate with airlines, cargo terminals, customers, and internal stakeholders to ensure smooth shipment execution and compliance.
• Lead operational projects, including customer implementations, business transitions, process improvements, and network enhancement initiatives.
• Act as the key coordinator between Operations, Procurement, Commercial, IT, and overseas teams to drive successful project delivery.
• Investigate operational issues, conduct root cause analysis, and implement corrective actions to improve service reliability.
• Support quality management programs and maintain compliance with ISO, GDP, TAPA, and other industry standards.
• Monitor operational KPIs, drive continuous improvement initiatives, and support system enhancements and transformation projects.
• Hands-on experience managing air freight projects and operational implementations.

Skills

English

Cantonese

Mandarin

Education

Diploma or above in Logistics/SC/Business Admin

Tools

Excel

Word

Job description

Michael Page International (HK) Ltd is seeking an Assistant Airfreight Manager to oversee daily air export operations and lead a 24/7 team. The role coordinates with airlines, terminals, and internal stakeholders to ensure compliant, timely shipments and project delivery.

The ideal candidate has 5+ years in airfreight, a logistics-related diploma, and strong MS Office skills. Regional exposure and a focus on process improvements are highlighted in the job description.