Air Freight Capacity & Operations Specialist

Deutsche Post; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

Joinimagine in Hong Kong is seeking an air freight administrator to support capacity planning and daily operations. You will handle allocations, reservations and documentation, while maintaining databases and client relationships to improve service levels.

The role requires a degree or above, English and Chinese proficiency, and strong negotiation and communication skills. Immediate availability is a plus for a fast onboarding.

Qualifications

• Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF).
• 2 years or above relevant experience in logistics industry is desirable.
• Good command of both written and spoken English and Chinese.
• Strong negotiation, interpersonal and communication skills.
• Energetic, independent and responsible.
• Detail-oriented and customer focus.
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook.
• Immediate availability is an advantage.

Responsibilities

• Administer air freight activities as part of the air freight product and capacity management plans to support the commercial plans in line with business objectives, corporate guidelines and policies.
• Support allocation and reservations of freight on planned linehaul and flights required for hub and operations performance.
• Administer operational activities while ensuring effective resource management and optimizing productivity for day-to-day operations.
• Support timely monitoring and accurate updating of products.
• Provide timely and effective administrative support to maintain databases with information to enable quick responses to network queries.
• Gather data for customers and maintain close business relationships with existing clients to enhance retention.
• Handle day-to-day shipment documentation and related records.
• Follow up on new solutions, services, lanes and traffic development.
• Follow and achieve compliance on air freight product and capacity management methods.

Skills

Negotiation skills

Interpersonal skills

Communication skills

Bilingual English/Chinese

Attention to detail

Customer focus

MS Excel

PowerPoint

Outlook

Education

Bachelor's degree or above

Tools

MS Excel

PowerPoint

Outlook

Job description

Joinimagine in Hong Kong is seeking an air freight administrator to support capacity planning and daily operations. You will handle allocations, reservations and documentation, while maintaining databases and client relationships to improve service levels.

The role requires a degree or above, English and Chinese proficiency, and strong negotiation and communication skills. Immediate availability is a plus for a fast onboarding.