AI Transformation Consultant | Process Improvement & Business Transformation

Techforce Group Limited; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Techforce Group Limited is seeking an AI Transformation Consultant to lead enterprise AI adoption and business transformation. You will identify AI opportunities, map current processes, and design future-state workflows powered by AI and automation.

The role requires 5+ years in AI/Digital Transformation, experience running workshops, and the ability to define requirements, MVP scope, and implementation roadmaps. Fluency in Cantonese and English is expected.

Qualifications

• 5+ years of experience in AI Transformation / Digital Transformation projects.
• Proven experience leading stakeholder workshops, discovery sessions, requirements gathering, and business process analysis.
• Experience defining business requirements, user journeys, MVP scope, implementation roadmaps, and success metrics for technology or AI initiatives.
• Strong understanding of business process redesign, workflow optimisation, and operating model improvement.

Responsibilities

• Lead stakeholder workshops to identify AI, automation, and transformation opportunities.
• Understand current business processes, challenges, and improvement opportunities.
• Conduct process analysis and design future-state workflows enabled by AI and automation.
• Define AI use cases, business requirements, user journeys, MVP scope, and success metrics.
• Develop implementation roadmaps and prioritisation frameworks for AI initiatives.
• Collaborate with business users, product teams, developers, architects, and delivery stakeholders.
• Support requirements management, backlog definition, UAT, rollout planning, and change adoption activities.
• Evaluate AI, low-code, automation, and workflow technologies aligned with objectives.
• Support AI governance, information security, data privacy, and responsible AI considerations.
• Prepare client presentations, workshop materials, and executive communications.

Skills

AI Transformation

Digital Transformation

Stakeholder Workshops

Agile delivery

Change management

Tools

GenAI

Copilot

Low-Code

Job description

AI Transformation Consultant | Process Improvement & Business Transformation

Join a growing AI transformation team supporting enterprise organisations on their AI adoption and business transformation journeys.

This role focuses on identifying AI opportunities, improving business processes, defining AI-enabled solutions, and bridging the gap between business stakeholders and technical delivery teams.

Responsibilities

Lead stakeholder workshops, discovery sessions, and interviews to identify AI, automation, and transformation opportunities.

Understand current business processes, operational challenges, and improvement opportunities.

Conduct process analysis and design future-state workflows enabled by AI and automation.

Define AI use cases, business requirements, user journeys, success metrics, and MVP scope.

Develop business cases, implementation roadmaps, and prioritisation frameworks for AI initiatives.

Work closely with business users, product teams, developers, architects, and delivery stakeholders throughout the project lifecycle.

Support requirements management, backlog definition, user acceptance testing (UAT), rollout planning, and change adoption activities.

Evaluate AI, low-code, automation, and workflow technologies aligned with business objectives.

Support AI governance, information security, data privacy, and responsible AI considerations.

Prepare client presentations, workshop materials, business documentation, and executive communications.

Requirements

5+ years of experience in AI Transformation / Digital Transformation project

Proven experience leading stakeholder workshops, discovery sessions, requirements gathering, and business process analysis.

Demonstrated experience identifying, assessing, and prioritising AI, Automation, GenAI, Copilot, Low-Code, or Digital Transformation use cases.

Experience defining business requirements, user journeys, MVP scope, implementation roadmaps, and success metrics for technology or AI initiatives.

Strong understanding of business process redesign, workflow optimisation, and operating model improvement.

Experience supporting Agile delivery, User Acceptance Testing (UAT), rollout, adoption, or change management activities.

Fluent in Cantonese, English