AI Solutions Analyst – Automation & Biz Ops

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

AXA Hong Kong and Macau is seeking an Assistant Business Solution Manager (AI Solutions) to drive AI-enabled process improvements. The role focuses on analyzing operational pain points, defining requirements, and collaborating with technical teams to deploy AI tools that deliver measurable benefits.

The ideal candidate will have a bachelor’s degree and 3–5 years’ experience in business analysis or related fields, with strong Python/SQL skills and familiarity with AI/LLM tools.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, IT, Data Science, or related field (Master's a plus).
• 3–5 years of experience in business analysis, process improvement, or related roles, preferably in financial/insurance.
• Experience in AI solutions integration, automation, or digital transformation projects.

Responsibilities

• Understand user pain points within daily operational processes through engagement and analysis.
• Identify opportunities for AI-driven solutions to address challenges and improve efficiency.
• Collaborate with technical teams to design and implement AI tools and automation that provide tangible benefits.

Skills

Python

SQL

AI Solutions

LLMs

Education

Bachelor's degree in related field

Tools

Power BI

Job description

AXA Hong Kong and Macau is seeking an Assistant Business Solution Manager (AI Solutions) to drive AI-enabled process improvements. The role focuses on analyzing operational pain points, defining requirements, and collaborating with technical teams to deploy AI tools that deliver measurable benefits.

The ideal candidate will have a bachelor’s degree and 3–5 years’ experience in business analysis or related fields, with strong Python/SQL skills and familiarity with AI/LLM tools.