AI-Driven Operations Analyst (Banking Back-Office)

DBS Bank Ltd; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary package

Job summary

DBS Bank Ltd. seeks an experienced professional to drive AI initiatives in its Hong Kong operations back-office. You will lead GenAI-powered pilots, collaborate with multiple lines of business and technology teams, and ensure productive implementation with minimal disruption to ongoing processes.

The role emphasizes process improvement, stakeholder coordination and strong governance to achieve measurable productivity savings and operational efficiency.

Qualifications

• Experience in project management, stakeholder management and change management in tech-driven transformations.
• Strong understanding of banking operations, processes and IT infrastructure.

Responsibilities

• Lead AI-powered back-office initiatives and GenAI adoption in HK Ops.
• Coordinate with business, tech and third parties to ensure alignment and collaboration.
• Identify risks and manage resources to minimize disruption during AI implementations.

Skills

AI/ML skills

Project management

Stakeholder management

Change management

Banking operations

IT infrastructure

Education

BSc in CS/Engineering

Tools

GenAI

Job description

DBS Bank Ltd. seeks an experienced professional to drive AI initiatives in its Hong Kong operations back-office. You will lead GenAI-powered pilots, collaborate with multiple lines of business and technology teams, and ensure productive implementation with minimal disruption to ongoing processes.

The role emphasizes process improvement, stakeholder coordination and strong governance to achieve measurable productivity savings and operational efficiency.