Agency Ops Specialist: Licensing & Compliance

Prudential Services Asia; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Prudential Services Asia in Hong Kong seeks a team member to manage daily duties related to new agent appointment, licensing, and agency records maintenance. You will prepare routine reports and promptly resolve enquiries.

You will also contribute to system enhancements, provide on-the-job training to junior staff, and communicate effectively in English and Chinese. This role emphasizes accuracy, reliability, and a collaborative approach within a dynamic financial services environment.

Qualifications

• Excellent command of English and Chinese (written and spoken)

Responsibilities

• Implement and perform daily duties related to new agent appointment, licensing, and agency records maintenance.
• Prepare routine reports and ensure due completion of the daily duties and tasks.
• Promptly handle and resolve special and complicated cases and enquiries.
• Contribute to system enhancement projects and provide on-the-job training and support to junior staff.

Job description

Prudential Services Asia in Hong Kong seeks a team member to manage daily duties related to new agent appointment, licensing, and agency records maintenance. You will prepare routine reports and promptly resolve enquiries.

You will also contribute to system enhancements, provide on-the-job training to junior staff, and communicate effectively in English and Chinese. This role emphasizes accuracy, reliability, and a collaborative approach within a dynamic financial services environment.