Administrative Officer: Events & Payments Ops | Flexible

Manulife John Hancock; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Manulife John Hancock is seeking an Administrative Officer to provide comprehensive administrative and operational support to the department in Hong Kong. The role covers event logistics, payments, database maintenance, documentation, and inventory management, requiring accuracy and responsiveness.

The successful candidate will coordinate with internal and external stakeholders, handle multiple priorities, and contribute to smooth operations.

Qualifications

• HKCEE/HKDSE with 3-4 years in administrative or office support roles.
• Experience in administration, office coordination, event support, or similar capacity is preferred.
• Well-organized, detail-oriented, and able to handle multiple tasks and priorities.
• Good numerical sense with accuracy for payments, records, and data.
• Good interpersonal and communication skills with internal and external stakeholders.
• Proficient in Microsoft Office applications, especially Excel, Word, PowerPoint, Outlook, and Chinese word processing.
• Fluent in written and spoken English and Chinese.
• Proactive, responsible team player able to own tasks and collaborate.

Responsibilities

• Agency Event & Logistics Support: provide admin and on-site logistics for events, ceremonies, and activities.
• Administrative Coordination & Office Support: coordinate daily activities and general office support.
• Industry Awards Administration: manage registration, information collection, submissions, and records.
• Payment & Payroll Administration: process payments and adjust payroll-related transactions.
• Communication & Coordination: coordinate communications for sales promotions and incentives.
• Database Management: maintain databases for promotions, incentives, awards, and participants.
• Documentation & Record Management: organize department documentation for retrieval and audits.
• Inventory & Stock Management: track inventory for promotional items and event supplies.
• Ad-hoc Departmental Support: support special projects and initiatives as needed.

Skills

Well-organized

Detail-oriented

Multitasking

Communication skills

Team player

Proactive

Independent worker

Under pressure

Education

HKCEE / HKDSE with 3–4 years of admin experience

Tools

Excel

Word

PowerPoint

Outlook

Chinese word processing

Job description

Manulife John Hancock is seeking an Administrative Officer to provide comprehensive administrative and operational support to the department in Hong Kong. The role covers event logistics, payments, database maintenance, documentation, and inventory management, requiring accuracy and responsiveness.

The successful candidate will coordinate with internal and external stakeholders, handle multiple priorities, and contribute to smooth operations.