Account Servicing Manager (GI-Brokers and Agency）

Bank of China Group Insurance Company Limited; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

Bank of China Group Insurance Company Limited is seeking an Account Servicing Manager to deliver professional general insurance service to customers and to support brokers and agencies. The role involves negotiating terms, preparing quotations, and ensuring quality post-sales service while following up on outstanding premiums.

The ideal candidate holds a degree in Marketing or Banking and financial services, passes IIQE Papers 1-3, and has at least 3 years of sales and marketing experience in

Qualifications

• Degree holder in Marketing or Banking and financial services.
• Passes in IIQE Examinations Papers 1, 2 & 3.
• 3 years sales & marketing experience in general insurance.
• Good interpersonal & communication skills.
• Proficient in written & spoken English & Chinese, including Putonghua.
• Self-motivated, independent, able to work under pressure.
• Familiar with MS Office applications.

Responsibilities

• Provide professional general insurance service to customers.
• Answer inquiries and provide one-stop service to brokers and agency.
• Negotiate terms with clients and prepare quotations.
• Provide quality post-sales services and follow up on outstanding premium.
• Liaise with internal departments to resolve customer problems.
• Perform ad hoc projects as assigned by team leader.

Skills

Interpersonal skills

Communication skills

English & Chinese (Putonghua)

MS Office proficiency

Education

Bachelor degree in Marketing or Banking and financial services

IIQE Examinations Papers 1-3

Job description

Account Servicing Manager (GI-Brokers and Agency）

Provide professional general insurance service to customers, including answering customer enquiries and providing one stop service to brokers and agency. Negotiate terms with clients and prepare quotations, provide quality post-sales services, and follow up with customers to collect outstanding premium.

Key responsibilities

• Provide professional general insurance service to customers
• Answer customer enquiries and provide one stop service to brokers and agency
• Negotiate terms with clients and prepare quotations
• Provide quality post-sales services to product features
• Follow up with customers to collect outstanding premium
• Liaise with internal departments to resolve customer problems*Li>
• Perform any other ad hoc projects as assigned by team leader

About you

• Degree holder in Marketing or Banking and financial services
• Passes in IIQE Examinations Paper 1, 2 & 3
• 3 year sales & marketing experience in general insurance industry
• Good interpersonal & communication skills
• Proficient in written & spoken English & Chinese, including Putonghua
• Self-motivated, independent, able to work under pressure
• Familiar with MS Office applications

Your application will include the following questions

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Account Service Manager?
• What is your highest level of education?
• How would you rate your English language skills?

Bank of China Group Insurance Company Limited has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade. We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction. The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team.

Bank of China Group Insurance Company Limited has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade. We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction. The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team.

What can I earn as an Account Service Manager