Account Manager (APAC)

Limelight Health; Hong Kong; On-site; HKD 350,000 - 500,000; Full time

Benefits offered by this job

Flexible working hours

Medical, dental, and life insurance

Quarterly commissions

Job summary

An innovative health technology firm in Hong Kong is seeking an experienced Account Manager (APAC) to oversee customer accounts within the region. You will be responsible for customer satisfaction, renewals, and identifying upselling opportunities with a portfolio of approximately 150 companies. The role requires bilingual proficiency in English and native Mandarin, alongside strong communication and sales skills. This position offers a dynamic work environment with flexible hours and various benefits.

Qualifications

• Bachelor degree or higher in a relevant field.
• Bilingual with strong command of English and native Mandarin.
• Proactive mindset with a sales-driven approach.

Responsibilities

• Manage customer subscriptions and ensure satisfaction.
• Develop relationships with end customers and resellers.
• Conduct product demonstrations and manage renewals.

Skills

Bilingual (English + native Mandarin)

Excellent communication skills

Proactive & sales-driven mindset

Organized way of working

Problem-solving attitude

Education

Bachelor degree or higher

Tools

Sales software

Job description

Account Manager (APAC)

32/F, 118 Connaught Road West, Sai Ying Pun, Hong Kong

Sales

About Us

Odoo is an online business management software with a complete suite of business modules, covering all your needs from front-end to back-end. Our online apps help you to manage your finances, sales, inventory & manufacturing, human resources, marketing, and team productivity with 66 official Odoo apps and over 39k third-party apps.

Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.

Responsibilities

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You’ll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

• Bachelor degree or higher
• Bilingual (English + native Mandarin speaker)
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive & sales-driven mindset
• Organized way of working
• Problem solving attitude

NICE TO HAVE

• 1 - 3 years relevant experience in sales and/or account management
• Immediate availability
• Farmer attitude

VALUES

• You are able to work in a fast-paced start-up environment with a hands-on attitude
• You are open-minded and can react to change with agility
• You are a quick and autonomous learner
• You have an entrepreneur mindset and are not afraid to take appropriate initiatives
• Willing to contribute to great company culture

Need More Info?

• The founder’s story
• The Odoo culture
• Who is your manager?
• What people say about us?

Time off

15 days of annual leave, sick leaves

Sponsored Events

Friday happy hours, great team buildings, sports activities, company dinners

Gratuity

Commissions paid on a quarterly basis, end-of-year payment

Eat & Drink

Coffee, tea, fruit and snacks are provided at all time

Great Location

Opposite of MTR exit A2, Sai Ying Pun

Company Culture

Young, dynamic and international work environment

Work-life Balance

Flexible working hours, work from home benefit

Insurance Benefit

Medical, dental, mental and life insurance provided

Apply Now!