Account Executive

On-us; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

On-us in Hong Kong is seeking an Account Executive to join our Key Account Management Team. This hands-on role spans Banking & Financial Services, SMEs, Education, and more, with exposure to fintech/payments solutions.

You will build relationships, identify new clients, manage enterprise accounts, tailor our payment and CRM tools to client needs, and collaborate across internal teams to ensure successful delivery and growth.

Qualifications

• 2–4 years of sales, BD, or account management in online marketing or tech for enterprise clients.
• Strong communication and interpersonal skills with decision-makers.
• Analytical mindset and ability to turn data into insights.
• Bilingual in English and Chinese; Mandarin a plus.

Responsibilities

• Identifying and acquiring new clients across diverse sectors to drive revenue growth.
• Managing and nurturing relationships with existing enterprise accounts.
• Acting as a product specialist—aligning payment and CRM solutions to client needs.
• Providing strategic guidance on global payment and marketing tools.
• Serving as the primary contact for assigned accounts and identifying upsell opportunities.
• Coordinating with internal teams and external vendors to ensure timely delivery.
• Collaborating with team members to prepare for client engagements and troubleshoot.
• Preparing performance reports and presentations, analyzing data to recommend improvements.

Skills

Sales experience

Account management

Communication

Chinese

English

Data analysis

Relationship skills

Job description

To support our rapid business expansion in Hong Kong, we are seeking a dynamic and enthusiastic Account Executive to join our vibrant Key Account Management Team based in Hong Kong. This is a hands‑on role where you'll work across multiple industries—Banking & Financial Services, SMEs, Education, and more—while learning the ins and outs of B2B sales in the fintech/payments space.

What You'll Be Responsible For:

• Identifying and acquiring new clients across diverse sectors to drive revenue growth and expand our market presence.
• Managing and nurturing relationships with existing enterprise accounts, ensuring high retention and long‑term partnership.
• Acting as a product specialist—understanding client business models and aligning our payment and CRM solutions to their specific needs.
• Providing strategic guidance on our global payment and marketing tools, helping clients execute their business objectives more effectively.
• Serving as the primary point of contact for assigned accounts, building trust and proactively identifying upsell or optimization opportunities.
• Coordinating with internal teams and external vendors to ensure seamless project delivery and timeline adherence.
• Collaborating with team members to prepare for client engagements, troubleshoot challenges, and develop tailored strategies.
• Preparing performance reports and presentations for clients, analysing redemption trends and campaign data to recommend actionable improvements.

What We're Looking For:

• 2-4 years of experience in sales, business development, and account management within the field of online marketing products or technology solutions for enterprise clients.
• Strong communication and interpersonal skills—comfortable engaging with decision‑makers at all levels.
• Analytical mindset with the ability to translate data into client‑facing insights.
• Self‑starter attitude with the discipline to manage multiple accounts and priorities.
• Genuine interest in payments, fintech, or SaaS solutions.
• Proficiency in English and Chinese, speaking Mandarin is a plus