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A leading hotel chain in the United Kingdom is seeking an experienced Front Office Manager to guide strategic initiatives while managing daily operations and ensuring team engagement. The ideal candidate will have a passion for hospitality, strong leadership skills, and previous management experience in front office operations. This position offers unique perks and a commitment to employee wellbeing and development.
The Front Office Manager will direct the strategic initiatives and objectives of the Front Office department, as well as manage day‑to‑day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience— is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training, and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.